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Tasting Room Lead

Tranche Estate Walla Walla, WA Apply Job Description:

Position Title:

Tranche Tasting Room Lead

Reports To:

Brand Manager

Location:

Walla Walla, WA

Employment Type:

Part-time to Full-time, 20-40 hours per week Tranche is located at our Blue Mountain Estate Vineyard on the east side of Walla Walla, producing estate-grown wines that reflect the unique terroir. Our tasting room serves as a gathering place for guests to enjoy our wines, live music, and winery events. We foster a culture of curiosity, creativity, and connection across our team and community. The Hospitality Lead is responsible for assisting the Manager in leading all customer-facing aspects of the brand. This includes assisting with events including our live music series, being a lead to the tasting room staff when the Manager is not available, and assisting with communications to our guests and members as needed. This is an on-site position requiring weekends and some evening availability.

OPERATIONS & ADMINISTRATIVE SUPPORT

• Run daily tasting room operations, ensuring high service standards, compliance, and smooth execution
• Lead, train, and coach seasonal and part-time staff to reflect Tranche's brand identity
• Maintain accurate POS systems, tasting menus, and wine pricing

CUSTOMER EXPERIENCES

• Host tastings, concierge services, and private appointments with a personalized approach
• Help with CRM communications and outreach to members and high-value clients
• Curate exclusive member experiences, perks, and events that deepen engagement

MUSIC SERIES & EVENTS

• Assist in overseeing Tranche's April-October Music Series, the winery's largest draw.
• Lead the day-of event execution (guidance provided by Brand Manager)
• Be "manager on duty" when Brand Manager is unavailable
• Coordinate with musicians and food trucks on week-of performance/reservation

QUALIFICATIONS REQUIRED

• 1+ years of experience in wine and hospitality with a focus on direct-to-consumer sales
• Leadership and team development skills, with experience managing part-time and seasonal staff
• Excellent communication; confident hosting tastings, events, and trade visits
• Day-of event coordination experience
• Financial acumen with experience in reporting, cash reconciliation, and inventory management
• Ability to work evenings and weekends during April-October Music Series and other winery events
• Ability to perform physical tasks in a tasting room/winery environment (standing for long periods, lifting up to 40 lbs)

COMPENSATION & BENEFITS

• Salary Range:

  $19-22 + tips and bonus opportunity

•

Benefits:

Wine allocation and employee discounts