The Role Manage a portfolio of established customer accounts via inbound and outbound calls, uncover upsell and retention opportunities, meet sales and retention targets, monitor purchasing patterns, perform follow-up outreach, and build long-term customer relationships in a metrics-driven environment. Summary Generated by Built In Overview Corporate Tools is seeking a Growth Account Executive to join our Established Accounts Customer Service team. In this role, you'll take inbound calls, make outbound calls, uncover opportunities, and turn great conversations into even better customer relationships by matching existing customers with the right Corporate Tools products and services. Your superpower? Listening first, asking the right questions, and helping customers find solutions and not seeing how many times you can say, "Have you considered upgrading today?" This team is all about helping customers stick around, grow with us, and actually look forward to hearing from their account rep (or at least not let your call go straight to voicemail). We love celebrating sales wins, but we're even bigger fans of customers who trust us enough to keep coming back. We're looking for tech-savvy, motivated self-starters with strong account management instincts, influential communication skills, and the drive to hit and beat retention and sales goals. You'll partner with a team of experts where your relationship-building and sales skills complement their technical know-how, so you can focus on what you do best: building trust, solving problems, and uncovering opportunities. Wage $18.50 / hour Benefits 100% employer-paid medical, dental & vision Full coverage for employees
- nothing comes out of your paycheck. Plus an annual review with a raise option. Time off that grows with you 22 days PTO + 4 holidays to start. After 3 years it bumps to 29 days, and after 5 years you move to flexible time off
- not accrued, not capped. Take time off when you want. Parental leave & 401(k) match Paid parental leave, plus up to 6% company 401(k) matching with no vesting period
- it's yours from day one. Quarterly allowance Spend it on whatever makes work better: a comfier remote setup, continuing-education classes, a plant for your desk, coffee for a coworker, a massage for yourself... really, whatever. No dumb perks (and a trail mix bar) No weekend dog-walking gimmicks that look cool but cost nothing because nobody uses them. We spend on benefits you'll actually use
- an open-concept office, friendly coworkers, a creative environment, and yeah.
.. a trail mix bar. Responsibilities Managed a portfolio of established customer accounts, serving as the primary point of contact for account support and growth opportunities. Identify opportunities to recommend additional products, services, or solutions that provide value to the customer. Conduct outbound calls to current and inactive customers to strengthen relationships, generate repeat business, and introduce new product offerings. Perform soft outbound prospecting to existing clients by identifying unmet needs and presenting relevant solutions. Monitor customer purchasing patterns and proactively recommend products that align with their business needs. Meet or exceed individual sales, retention, and account growth goals. Developed and nurtured long-term customer relationships to improve retention and encourage repeat business. Requirements 2+ years of experience in customer service, account management, inside sales, or a related client-facing sales role. Proven ability to build and maintain long-term customer relationships through exceptional service and consultative communication. Strong active listening skills with the ability to identify customer needs and recommend tailored solutions. Aka you need to be able to sell to be successful in this role. Self-motivated, goal-oriented, and able to work independently while contributing to a collaborative team environment. Ability to speak on the phone for 7 hours a day. Experience managing inbound and outbound customer interactions, including follow-up calls and account outreach. Adaptable and comfortable working in a fast-paced, metrics-driven environment. Back to Jobs Growth Account Executive Remote Apply Now Why Work Here If you like the idea of sales but hate feeling pushy, this might be your kind of role. Your job is to ask good questions, solve real problems, and help customers discover products that actually make sense for them. Bonus points if hearing "Thanks, that was really helpful" is just as satisfying as hearing "I'll take it." Read Full Description Skills Required 2+ years of experience in customer service, account management, inside sales, or a related client-facing sales role. Proven ability to build and maintain long-term customer relationships through exceptional service and consultative communication. Strong active listening skills with the ability to identify customer needs and recommend tailored solutions. Self-motivated, goal-oriented, and able to work independently while contributing to a collaborative team environment. Ability to speak on the phone for 7 hours a day. Experience managing inbound and outbound customer interactions, including follow-up calls and account outreach. Adaptable and comfortable working in a fast-paced, metrics-driven environment. Tech-savvy and comfortable using digital tools and remote work setups. What the Team is Saying Jason Software Engineer The culture, at Corporate Tools, is unlike any other businesses around. Everyone is so warm and welcoming, and there are constant events or get-togethers that bring teams or groups together. "Work hard, play hard" is definitely the motto around here. Jason Software Engineer The culture, at Corporate Tools, is unlike any other businesses around. Everyone is so warm and welcoming, and there are constant events or get-togethers that bring teams or groups together. "Work hard, play hard" is definitely the motto around here. Joshua Stubb Front End Web Developer Get your work done and don't worry about the odd hour here or there when something comes up. Life is unpredictable. Life is complicated. My life outside of work is understood to have value to me and there's never been any pushback when life steps in with a To-Do list. There's a great relief in this kind of work-life balance. Vanessa Sickles Front-End Web Developer Corporate Tools gives me the agency and opportunity to use and apply my skills in ways that best help the team. They value my expertise as an experienced professional and let me make decisions about my own work and growth. They are always available for questions and training, making it easy to expand and develop my skillset! Josh Groeschl Software Developer Our technical challenges are vast, between keeping payment systems running, public API's refreshed, & core applications running whilst fixing bugs/attempting to work on features. A large component is picking apart the aspects that need to be updated which requires reverse engineering to establish how fundamental these aspects of the system work. Hank Dumpster Fire Fighter Do Good Work. Let's see where it goes. Corporate Tools LLC Compensation & Benefits Highlights Healthcare Strength — Health coverage is advertised as 100% employer-paid for employees across medical, dental, and vision, with HSA options and mental-health support noted. Low deductibles and comprehensive plan design are cited as standout advantages. Leave & Time Off Breadth — Time off starts at 22 PTO days plus paid holidays, increases in years three and four, and moves to flexible, uncapped PTO from the fifth year. This tenure-based structure signals an unusually generous approach to time away. Retirement Support — A Safe Harbor 401(k) with up to a 6% company match and immediate vesting is offered, with full-time eligibility after 60 days. This configuration meaningfully bolsters long-term savings within total compensation. Learn more about Corporate Tools LLC's Compensation & Benefits → Corporate Tools LLC Insights What's It Like to Work at Corporate Tools LLC? 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