Find & Apply For Account Manager / Representative Jobs in Dublin, California

Join one of the nation's largest luxury smart home integrators in San Francisco and turn an overflowing service funnel into consistent revenue—leveraging your AV/control/lighting expertise to convert existing homeowners into upgrade opportunities, support plans, and long-term relationships, with earning potential of $120K-$200K+ in one of the country's highest-volume service territories. About This Opportunity Our client is a national luxury technology integrator with nearly 400 locations across North America. Their San Francisco Bay Area branch is one of their largest ($9-12M annually), serving an exceptionally wealthy client base across the Peninsula, Silicon Valley, and Napa. They're hiring a Luxury Service Account Manager to own the service sales function—turning service calls, existing client relationships, and proactive outreach into upgrade projects, support plans, and security monitoring contracts. This is a high-volume, fast-paced role where your technical depth in AV, control, and lighting systems will be your competitive advantage. What You'll Be Doing Own the Service Sales Funnel Convert service calls flagged by 4-6 techs into scoped proposals delivered within 24 hours Reach out proactively to existing clients who haven't been heard from in months Identify upgrade opportunities during site visits and system assessments Sell Support Plans & Monitoring Contracts Partner with the Service Manager to convert reactive clients into long-term recurring revenue relationships Target monthly support plans and security monitoring contracts as a key revenue driver Diagnose & Propose Solutions Walk into homes, assess existing control, lighting, and security systems, and propose credible upgrades Translate technical concepts into simple, clear language for homeowners (often the wife or house manager) Move Fast & Follow Through Turn proposals around in 24 hours without sacrificing quality Deliver on every commitment you make—this market expects white-glove service and clear communication Collaborate With the Service Team Meet weekly with the Service Manager to review service calls, strategize opportunities, and support each other Partner with service techs who are funneling opportunities to you daily What You'll Be Selling You'll be working with existing homeowners who already have smart home systems installed and need:

System Upgrades & Retrofits:

Modernizing aging Control4, Crestron, Lutron, or legacy systems

Lighting & Shading Enhancements:

Adding scenes, zones, or motorized shades

AV Expansions:

Whole-home audio, additional zones, streaming upgrades

Security & Surveillance:

Adding cameras, access control, or monitoring

Support Plans:

Monthly service contracts that provide ongoing system maintenance and priority support

Monitoring Contracts:

24/7 security monitoring for peace of mind Who We're Looking For Technical AV/Control/Lighting Background Required 5+ years of experience in AV, smart home integration, control systems, or lighting Working knowledge of Control4, Crestron, Savant, Lutron, and related platforms Ability to walk into a home, assess what's there, and diagnose what's needed Client-Focused Sales Professional Proven ability to build trust with homeowners and communicate in non-technical language Comfortable selling to women and house managers who are often the primary decision-makers in service situations Hungry & Proactive (Not an Order Taker) Track record of hitting sales goals through proactive outreach and fast follow-up Comfortable with high volume and moving proposals quickly without sacrificing quality Organized & Fast-Moving Able to manage multiple opportunities from 4-6 techs simultaneously Strong prioritization skills and ability to deliver proposals within 24 hours Low Ego, High Collaboration Willing to ask for help when needed and partner closely with the Service Manager and techs Comfortable acknowledging what you don't know and leveraging internal resources Not a Clock-Puncher Willing to work beyond 8-5 when needed to meet client commitments Flexible schedule—some days you'll work late, other days you'll leave early What Makes This Role Different High Volume = High Earning Potential The service funnel is overflowing with opportunities The Service Manager receives 30+ calls daily from long-standing clients Sales expectations approach luxury sales rep targets due to market volume Existing Client Base You're not cold calling—you're working with homeowners who already trust the brand Large installed base from three acquired companies (Homeworks Group, Twilight Solutions, Avid) Operational Support Service sales engineer available for complex designs 4-6 service techs funneling opportunities to you 30-year veteran Service Manager with deep technical knowledge and client relationships Hybrid Work Environment Work from home but spend time in the field and at the branch office Weekly collaboration with Service Manager and team Required Qualifications 5+ years in AV, smart home, control systems, or lighting sales/service Technical knowledge of Control4, Crestron, Savant, Lutron, and smart home platforms Proven sales track record with ability to hit aggressive monthly targets Experience working directly with homeowners in service-based environments Strong organizational skills and ability to manage high-volume pipeline Excellent communication skills—technical depth but non-technical delivery Located in or willing to relocate to the

San Francisco Bay Area Preferred:

CEDIA certification or training Experience with service contracts, support plans, or recurring revenue models Background in luxury residential technology Compensation & Benefits Base + Commission Competitive base salary + commission structure, flat 5%

Expected OTE:

$120K-$200K+ depending on performance High expectations for monthly sales performance due to market volume and opportunity

Benefits Include:

Medical, dental, and vision insurance 401(k) with company match Car allowance Phone allowance Paid time off (PTO) Paid holidays Paid parental leave Life insurance Professional development and training Company-provided tools and technology About the Company Our client is the nation's largest luxury smart home integrator, designing and installing integrated lighting, shading, audio/video, networking, automation, and security systems for high-end residential projects across North America. The San Francisco branch serves one of the wealthiest markets in the country—Peninsula, Silicon Valley, and Napa—with clients who expect sophisticated technology and flawless execution. Fresh leadership is in place with a clear mandate: formalize the service sales function, capture untapped revenue, and deliver world-class client experiences. Presented by Jombine - A culture-first recruiting firm partnering with top talent and leading companies to find candidates who don't just meet technical requirements, but genuinely align with unique culture, values, and team dynamics.

Job Type:

Full-time Location:

San Francisco Bay Area, CA (Hybrid)

Travel:

Up to 10% (primarily local field-based work)

Benefits:

401(k) 401(k) matching Car allowance Dental insurance Flexible schedule Health insurance Life insurance Paid time off Paid parental leave Phone allowance Professional development Vision insurance

Work Location:

Hybrid remote in

San Francisco Bay Area, CA Pay:

$100,000.00 - $150,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid time off Parental leave Vision insurance