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Account Manager / Representative
Pasadena, CA
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The Role Manage a portfolio of CTV publisher clients, driving revenue growth, profitability, yield optimization, integrations, and product adoption. Build strategic client relationships, lead QBRs and strategy meetings, analyze performance anomalies, deliver actionable insights, and forecast revenue. Collaborate with business development, solution architecture, buyer development, and product teams while maintaining expertise in OpenX's platform, reporting tools, CTV supply trends, and programmatic advertising. Summary Generated by Built In Company at a Glance OpenX is focused on unleashing the full economic potential of digital media companies. We do this by making digital advertising markets and technologies that are designed to deliver optimal value to publishers and advertisers on every ad served across all screens. At OpenX, we have built a team that is uniquely experienced in designing and operating high-scale ad marketplaces, and we are constantly on the lookout for thoughtful, creative executors who are as fascinated as we are about finding new ways to apply a blend of market design, technical innovation, operational excellence, and empathetic partner service to the frontiers of digital advertising. OpenX is seeking an Account Manager to partner with our CTV publisher clients to drive revenue growth across our programmatic marketplace. In this role, you'll own a portfolio of mid-market CTV publishers with the goal to deepen strategic relationships, and guide partners in leveraging OpenX's technology, including Audience, Data and PMP solutions. We're looking for a strategic, analytical, and consultative team player who thrives in a fast-paced environment and understands how to build strong client relationships. You will work closely with Publisher Business Development, Solutions Architects, Buyer Development, and Product to deliver results and ensure publishers experience the full value of partnering with OpenX. Responsibilities Partner with Publisher Business Development to own a subset of our top 75 CTV publishers and be responsible for overall performance and revenue forecast Drive publisher revenue growth and profitability through new direct supply integrations, yield optimization and upselling strategic products including publisher-sourced PMPs Identify, troubleshoot, and solve performance anomalies with the Solution Architect team Cultivate and maintain relationships with day-to-day contacts within your publisher portfolio Maintain a deep understanding of assigned publisher's strategy, goals, and OpenX's stack ranking to communicate to Executive and Product team in monthly updates Own QBRs, strategy meetings, and client entertainment Develop and maintain strong working knowledge of OpenX's publisher platform, reporting tools, and product suite Identify market and product opportunities and f share actionable feedback to management and product teams Maintain current knowledge of CTV supply trends and apply relevant insights to publisher recommendations. Support and share know-how with other team members in order to reach business goals and revenue objectives Generate and deliver trends and meaningful insights to clients, translating into actionable recommendations Required Qualifications 3 - 5 years of Account Management, Customer Success, Client Services or analytical work experience with programmatic publisher, yield optimization, or programmatic ad tech Natural curiosity and strong understanding of the adtech and programmatic industry Strong communicator with a history of building relationships with clients Strong problem solving and analytical mindset to diagnose issues and make informed recommendations for improvement Experience with CTV mediation and ad server platforms (SpringServe, Publica, FreeWheel) and the programmatic landscape Advanced knowledge of Google Workspace (Docs, Sheets, Slides, Gmail, Drive, Calendar, Meet) BA / BS degree, or combination of equivalent work experience, training and education. Pursuant to any state, local ordinance, or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. OpenX is committed to fair and equitable compensation practices. For all applicants, the base salary range is noted above, per year + bonus + equity + benefits. A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications. A summary of our benefits, which include medical, dental, vision, 401k, equity and more, can be viewed here: https://www.openx.com/company/careers/ A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications. Open
X VALUES
Our five company values form a solid bedrock serving to define us as a group and guide the company. Our values remind us that how we do things often matters as much as what we do.
WE ARE ONE
We are one team. There are no exceptions. We are a group of strong and diverse individuals unified by a shared mission. We embrace challenges and win together as a team. We respect and care about our colleagues and cultivate an inclusive culture
WE ARE CUSTOMER CENTRIC
We innovate on behalf of our customers. We understand, respect, and listen carefully to our customers. We build great products to solve our customers' problems. We manage our customers' expectations clearly and honestly. We are a trusted partner to all of our customers - we act with integrity at all times. We care.
OPENX IS OURS
We are all owners of OpenX We all have a voice to improve OpenX We stake our personal and professional reputations on the excellence of our work We are not interested in just "doing our jobs"; we take ownership to drive results
WE ARE AN OPEN BOOK
We understand and respect what each of us does. We are eager to teach and share what we know with others, both internally and externally. We are eager to learn from others and we ask questions internally and externally.
WE EVOLVE FAST
We take responsible risks and own and learn from our mistakes. We recognize and repeat success. We actively seek out and provide constructive feedback. We adapt quickly and embrace change. We tackle growth and learning with real urgency. We are endlessly curious. Open
X TRAITS
Our three traits capture what makes a great team member at Open
X. HUMBLE
Ideal team players are humble and demonstrate integrity. They put the team's success above their own, share credit generously, and value collective achievements. They are self-assured, open to coaching, and committed to continuous learning. DRIVEN Ideal team players are results-driven and motivated. They are curious, always seeking more to do, learn, and take on. As proactive problem-solvers, they take initiative without needing external motivation. They continuously think about the next steps and opportunities for improvement. SMART Ideal team players are smart and possess the intellectual acumen to understand the complexities of our organization and industry. They are interpersonally intelligent, good communicators, and exemplify sound judgment in their interactions across the company to foster a collaborative environment. OpenX is committed to equal employment opportunities. It is a fundamental principle at OpenX not to discriminate against employees or applicants for employment on any legally-recognized basis including, but not limited to: age, race, creed, color, religion, national origin, sexual orientation, sex, disability, predisposing genetic characteristics, genetic information, military or veteran status, marital status, gender identity/transgender status, pregnancy, childbirth or related medical condition, and other protected characteristic as established by law. OpenX Applicant Privacy Policy Applicants can review our Applicant Privacy Policy at any time by visiting the following link: https://www.openx.com/privacy-center/applicant-privacy-policy/.
Effective Date:
November 21, 2024 Read Full Description Skills Required 3-5 years of Account Management, Customer Success, Client Services, or analytical work experience with programmatic publishers, yield optimization, or programmatic ad tech Understanding of the adtech and programmatic advertising industry Strong client relationship-building and communication skills Strong problem-solving and analytical skills Experience with CTV mediation and ad server platforms, including SpringServe, Publica, or FreeWheel Advanced knowledge of Google Workspace, including Docs, Sheets, Slides, Gmail, Drive, Calendar, and Meet BA or BS degree, or equivalent combination of work experience, training, and education What the Team is Saying Cassie Nufable Senior Manager, FP&A The culture at OpenX is unmatched! While our teams work diligently in supporting our business goals, everyone at OpenX also works authentically in helping each other reach their individual goals. Cassie Nufable Senior Manager, FP&A The culture at OpenX is unmatched! While our teams work diligently in supporting our business goals, everyone at OpenX also works authentically in helping each other reach their individual goals. Ben White Sr Principal Software Engineer OpenX has the most genuinely collaborative and respectful culture of any company I have worked with, and it is tackling some of the hardest Big Data challenges, making it an easy choice. Nathan Rideout-Cadieux Director, Buyer Development One of my favorite aspects of working at OpenX is getting to work with such a collaborative, driven, & curious team. Everyone is always open to jumping in, helping each other out, and learning from one another. Cheryl Tan Director, Account Mgmt Buyer Development During my 6.5 years at OpenX across Singapore and New York, the defining constant has been the people. Whether we're remote or in the office, colleagues are quick to help, highly collaborative, and respectful of your work and expertise. It's a healthy culture that lets you do great work while showing up as your authentic self. Alexa Ofsanko Sr. Account Director OpenX is a place where you can truly be yourself and always feel valued. There's so much opportunity to collaborate, make a difference, and learn from others. Everyone's open and willing to help, and that's what makes our culture so special. The people are what keep me here, we're all different but we balance each other out perfectly. Qixuan Yu Data Scientist II I enjoy working with my humble, smart, and driven colleagues at OpenX, who constantly inspire me to learn, grow, and achieve more. OpenX Technologies Compensation & Benefits Highlights Leave & Time Off Breadth — Time off policies are described as unlimited from day one, with 16 paid holidays and six four-day holiday weekends for U.S. employees. Feedback suggests this area stands out and is consistently rated well relative to other categories. Healthcare Strength — Medical, dental, and vision coverage is offered with multiple plan options and employer contributions reportedly covering around 85% of premiums for employees and dependents. Feedback suggests the overall coverage package is competitive. Parental & Family Support — Fully paid parental leave is advertised for birthing, non-birthing, and adoptive parents, alongside family-formation support. Feedback suggests this support is a meaningful component of the total rewards offering. Learn more about OpenX Technologies's Compensation & Benefits → OpenX Technologies Insights What's It Like to Work at OpenX Technologies? OpenX Technologies Culture & Values OpenX Technologies Career Growth & Development What's the Work-Life Balance Like at OpenX Technologies? OpenX Technologies Leadership & Management OpenX Technologies Company Growth, Stability & Outlook View all jobs at OpenX Technologies View OpenX Technologies Profile Report Job
Benefits
Paid Time Off (PTO)
401(k) Plans
Professional Development
Other Retirement and Savings
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