Find & Apply For Account Manager / Representative Jobs in Pleasanton, California

Account Manager CaptionCall United States, California, Pleasanton Oct 30, 2026

Description $50,000 - $60,000- Base, Plus commission Additional Compensation through commission (Commission to be discussed at point of offer) Job Summary Help make a difference! CaptionCall is looking for a caring, customer service oriented Account Manager with a passion for helping people with hearing loss communicate with the world! This position will be responsible for promoting the CaptionCall phone and service by visiting existing and recruiting new healthcare professionals to provide this service to their patients, demonstrating the product, explaining how it enriches lives, generating leads, and building and managing Provider Accounts. This is a full-time position with potential for career growth and advancement. Essential Duties and Responsibilities Generate leads by demonstrating the CaptionCall phone and service to directly to eligible users, Hearing Healthcare Providers or Senior Community Administrators.

Manage a territory through in-person interactions, presentations and events using direct sales methodologies

When assigned, work with Hearing Care Professionals on the patient certification and referral process

Represent CaptionCall at various events as assigned

Adhere to strict compliance policies set by the company

Utilize company CRM to log daily activities

The account manager has access to highly confidential, sensitive information relating to the employees of CaptionCall. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.

Other duties as assigned Supervisory Responsibility This position has no supervisory responsibilities.

Travel Requirements Travel Requirements:

25-50%

Education Minimum:

High School Diploma or GED Knowledge, Skills, and Abilities Provide excellent customer service

Ability to meet or exceed Account Manager expectations and maintain established goals set forth by department management

Ability to work evenings and weekends as needed

Ability to drive and travel via air as needed

Ability to tailor to unique needs of individual healthcare professionals

Must be able to comfortably and clearly present to large and small groups.

Must be able to adapt to various sales situations and environments

Must be reliable, organized and punctual

Must be able to work independently

Ability to effectively communicate in English through reading, writing, speaking and listening

Outside Sales or similar experience

Familiarity with assistive devices for the hearing impaired is a plus

Experience working with senior citizens

Basic computer knowledge and experience Working Conditions and Physical Requirements Daily driving is required. Must have a reliable, licensed and insured vehicle available at all times

Possess and maintain a valid driver license

Maintain a good driving record

Must have a PC (not a mac) and a high speed Internet connection to perform essential job duties.

Must be able to walk, bend, crawl, kneel, lift and move furniture as needed

Positive attitude, team player, good interpersonal communication skills and able to work across company departments. Disclaimer This position has access to highly confidential, sensitive information relating to the employees, customers, and technologies of Sorenson Communications. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence. Apply today! www.sorenson.com/company/careers/

Equal Employment Opportunity:

Sorenson Communications is an EOE, Disability/Age Employer. Company Summary Our Mission...Harnessing the power of language, we connect diverse people and enrich the human experience. Our Vision...To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words. As one of the world's leading language services providers, Sorenson combines patented technology with human-centric solutions. We strive to increase diversity, equity, inclusion, and accessibility for underrepresented people through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services. Sorenson's impact vision and plan extends to supporting employment opportunities for diverse employees, customers, and communities. As a minority-owned company, we are committed to expanding opportunities for underserved communities while promoting an inclusive workplace for our own employees. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.

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