Find & Apply For Account Manager / Representative Jobs in Westminster, California

Our company partners with leading telecommunications brands to create positive customer experiences through direct, face-to-face engagement. Our team focuses on understanding individual customer needs, providing clear information, and representing Verizon with professionalism and confidence. We're currently looking for a motivated Verizon Customer Representative who communicates well, takes ownership of their work, and enjoys helping people find solutions that fit their needs. This is a full-time, in-person, customer-facing opportunity where you'll receive hands-on training while developing experience in customer communication, account enrollment, wireless services, and professional leadership. What You'll Do as a Verizon Customer Representative Meet with customers face-to-face to understand their wireless needs and recommend appropriate Verizon products and services. Ask thoughtful questions and guide customers through available plans, devices, promotions, upgrades, and account options. Explain Verizon pricing, features, promotions, and service options clearly and accurately. Assist customers with new account enrollment, service activation, upgrades, and account setup. Provide professional support throughout the customer enrollment process. Build positive customer relationships through clear communication and follow-through. Maintain accurate customer information, enrollment details, and account records. Stay current on Verizon products, promotions, and service updates. Work toward individual and team performance goals while maintaining a positive customer experience. What We're Looking For Strong communication, active listening, and relationship-building skills. Comfortable meeting and starting conversations with new people. Confident explaining options and recommending solutions based on customer needs. Professional, dependable, and consistent with follow-through. Motivated by goals, personal development, and opportunities to grow. Coachable and able to apply feedback to improve performance. Organized and comfortable managing multiple customer interactions. Able to work effectively both independently and as part of a team. Reliable transportation required. High school diploma or equivalent required. Previous experience in customer service, retail, hospitality, restaurants, promotions, wireless services, account support, or other people-facing environments is helpful but not required. Training is provided.

Job Type:

Full-time Pay:

$950.00 - $1,350.00 per week

Benefits:

401(k)

Work Location:

In person