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Account Manager and Strategic Sales Support Health Genesis Corp - 2.4 Davie, FL Job Details Full-time 1 hour ago Benefits Health insurance Dental insurance Paid time off Employee assistance program Vision insurance Employee discount Life insurance Referral program Qualifications Customer communication Teamwork Project coordination Account development Business development Attention to detail Account management Full Job Description Overview We are seeking an Account Manager and Strategic Sales Support professional to grow business-to-business (B2B) relationships and support strategic sales opportunities. This role combines account management, client communication, and technology sales, with a focus on understanding customer needs and advancing opportunities through the sales process. You will work with internal teams to strengthen client relationships, support business development, and contribute to sales goals. 1 Account Management Serve as the primary point of contact for assigned customer accounts. Build and maintain long-term client relationships, ensuring high levels of customer satisfaction. Manage customer communications, project updates, and order follow-ups in collaboration with Project Managers. Support Sales leadership in growing revenue by nurturing accounts, identifying upsell/cross-sell opportunities, and closing repeat business. Track and report on customer activity, opportunities, and risks to the Director of Sales. 2. Strategic Sales Support (Direct to VP of Sales) Prepare and deliver account-specific performance reports, including velocity trends, reorder frequency, and account profitability. Support the VP of Sales in inventory management oversight for key accounts, ensuring adequate stock levels meet demand while minimizing overstock. Identify opportunities for portfolio expansion within existing accounts through category growth, product line extensions, and cross-sell strategies. Assist in new account acquisition by supporting lead follow-up, preparing strategic account presentations, and coordinating onboarding requirements. Collaborate with Procurement and Planning to align account needs with production capacity and material availability. 3. Business Development & Growth Research and identify market trends and competitor activity relevant to customer portfolios. Provide the VP of Sales with insights into and recommendations for targeted business development opportunities. Participate in trade shows, client meetings, and industry events as needed to support new account development. Maintain a pipeline of potential opportunities in coordination with the Director of Sales and VP of Sales. 4. Cross-Functional Collaboration Partner with Project Managers to ensure account orders are delivered on time and meet customer expectations. Work with QA/QC to ensure product and account compliance requirements are met. Collaborate with Finance on margin tracking and account profitability analysis. 5. Reporting & Administrative Support Maintain accurate customer notes, reports, and updates in CRM and internal systems. Provide weekly updates to the Director of Sales on account status, growth opportunities, and at-risk accounts. Prepare velocity reports, inventory summaries, and expansion proposals in direct support of the VP of Sales.

Likely Personality Profile :

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Customer-Focused :

Dedicated to delivering exceptional service and building long-term client relationships based on trust and reliability.

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Analytical & Detail-Oriented :

Skilled in tracking account performance, preparing accurate reports, and ensuring compliance with regulatory and internal standards.

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Organized & Results-Driven :

Able to manage multiple accounts, projects, and deadlines while staying focused on KPIs and revenue growth objectives.

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Strong Communicator & Collaborator :

Builds rapport with clients and works effectively across departments including Sales, Project Management, QA/QC, Procurement, Finance, and R D.

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Adaptable & Proactive :

Responds quickly to shifting customer needs, market trends, and leadership priorities with practical, solution-oriented approaches.

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Commercial Aware :

Understands market dynamics, competitor activity, and customer portfolios to identify opportunities for portfolio expansion and business growth.

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Leadership Supportive :

Anticipates and supports the needs of Sales leadership, providing timely, accurate, and high-quality insights and deliverables.

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Growth-Minded :

Seeks opportunities to expand accounts through upselling, cross-selling, and new account development, contributing directly to revenue optimization.

Benefits:

Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Referral program Vision insurance

Work Location:

In person