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Sales
Account Manager / Representative
Ruskin, FL
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Volk Connections Inc.

Customer Account Representative

Job Description

Customer Account Representative Volk Connections Inc. Ruskin, FL 33570 $50,000 - $62,000 a year - Full-time Volk Connections is entering an exciting period of growth as we expand our reach to Riverview, Florida. Through our partnership with Frontier and Verizon, we help deliver superior products and services to customers on a more personal level. Our personalized approach combines expert client and product knowledge, exceptional sales skills, and a commitment to doing what's best for the customer so we can do right by our brand partners. Due to the merger between Verizon and Frontier Communications, we have some aggressive performance metrics that we're trying to achieve. Our Customer Account Representative is going to help us hit them. As the Customer Account Representative, you play an essential role in the campaign's success by executing field-based campaigns throughout Riverview and the surrounding territory. You will utilize a lead list to connect with warm leads and bring Verizon and Frontier's renowned telecommunications and wireless products directly to them. Here's the gist — As a Customer Account Representative, you will: Meet directly with potential Frontier and Verizon customers to discuss available products and services and close sales. Ask questions to understand each customer's needs and recommend solutions that are a good fit. Explain Frontier and Verizon products, services, promotions, and account options clearly and accurately. Support the sales process by answering customer questions, addressing concerns, and helping customers make informed purchasing decisions. Maintain a professional, customer-focused experience throughout each interaction. Accurately document customer interactions, sales activity, and account information. Participate in ongoing product, sales, and customer service training to strengthen your skills and product knowledge. Here's what you need — 1-3 years of experience in sales, customer service, retail, hospitality, restaurants, or another customer-facing environment is preferred, but not required. A high school diploma or GED equivalent. Strong communication and interpersonal skills. Confidence working directly with customers and building rapport through conversation. The ability to listen, understand customer needs, and communicate solutions clearly. A team-oriented mindset and the ability to work collaboratively with others. A willingness to learn, take feedback, and continuously improve. A motivated, dependable approach to working in a performance-driven sales environment. An interest in building sales experience and growing within the company.
Pay:
$50,000.00 - $62,000.00 per year
Benefits:
401(k) Dental insurance Health insurance
Work Location:
In person

Benefits

  • 401(k) Plans
  • Health Insurance
  • Dental Insurance
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