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Now viewing: Account Manager
DO
Division One Services
Account Manager
Job Description
Job Description - Account Manager An Account Manager manages and performs all cleaning functions. They oversee projects, various tasks, and supervise the day-to-day performance of cleaning staff to ensure the job is done according to D1 standards. Account managers will perform administrative tasks such as submitting a nightly report and doing walk-thru inspections with the customer. The Account Manager will manage the nightly routine work, manage timekeeping and hold the D1 standard.
JOB DUTIES
- Oversee the cleaning of facilities assigned to you on a nightly/regular basis.
- Train and support new employees.
- Train new employees on how to use the time keeping system, and report any problems to the office.
- Provide re-training to employees when necessary and provide feedback on nightly reports.
- Submit daily reports to the office no later than 1:00pm for the previous day/night (employee issues/supply shortages and problems with accounts, alarms, etc.).
- Cross-train employees to work in buildings to provide coverage when needed.
- Ensure facilities have working equipment and enough supplies to get the job done.
- Ensures compliance of policies and procedures.
- Ensures the appropriate attire is worn by D1 employees.
- Ensures safety and security measures are enforced at all times.
- Immediately report any situation that may be considered a safety issue.
- Follow-up on customer complaints (coordinate with the office).
- Perform other duties / tasks as assigned
JOB QUALIFICATIONS
- Able to communicate in English. Spanish is a plus..
- Must be able to multi-task, be dependable, have excellent communication skills and maintain a positive attitude.
- Work history that demonstrates work ethic and responsibility.
- Must have the ability to work independently and as a team member.
- Able to lift 35 lbs
- Physically able to be on your feet during an entire shift; walking, bending, stooping, twisting, reaching, pulling, pushing, kneeling, and crouching.
- Must be able to pass a criminal background check. Must have valid driver's license and reliable transportation.
- Must pass oral drug test