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DO
Division One Services
Account Manager
Career Insights for Account Manager (General)
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Based on Georgia data
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What they do
An Account Manager manages client accounts for a company. Develops and maintains communication with company clients, promotes sales and services, and works to resolve problems Accounts may be for product sales, advertising or marketing services or financial services such as banking.
$70,350 / year median in Georgia
-2% projected decline
Job Description
Job Description - Account Manager An Account Manager manages and performs all cleaning functions. They oversee projects, various tasks, and supervise the day-to-day performance of cleaning staff to ensure the job is done according to D1 standards. Account managers will perform administrative tasks such as submitting a nightly report and doing walk-thru inspections with the customer. The Account Manager will manage the nightly routine work, manage timekeeping and hold the D1 standard.
JOB DUTIES
- Oversee the cleaning of facilities assigned to you on a nightly/regular basis.
- Train and support new employees.
- Train new employees on how to use the time keeping system, and report any problems to the office.
- Provide re-training to employees when necessary and provide feedback on nightly reports.
- Submit daily reports to the office no later than 1:00pm for the previous day/night (employee issues/supply shortages and problems with accounts, alarms, etc.).
- Cross-train employees to work in buildings to provide coverage when needed.
- Ensure facilities have working equipment and enough supplies to get the job done.
- Ensures compliance of policies and procedures.
- Ensures the appropriate attire is worn by D1 employees.
- Ensures safety and security measures are enforced at all times.
- Immediately report any situation that may be considered a safety issue.
- Follow-up on customer complaints (coordinate with the office).
- Perform other duties / tasks as assigned
JOB QUALIFICATIONS
- Able to communicate in English. Spanish is a plus..
- Must be able to multi-task, be dependable, have excellent communication skills and maintain a positive attitude.
- Work history that demonstrates work ethic and responsibility.
- Must have the ability to work independently and as a team member.
- Able to lift 35 lbs
- Physically able to be on your feet during an entire shift; walking, bending, stooping, twisting, reaching, pulling, pushing, kneeling, and crouching.
- Must be able to pass a criminal background check. Must have valid driver's license and reliable transportation.
- Must pass oral drug test