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Account Manager / Representative
Lafayette, LA

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Serfina Srl

Account Manager Liquidity Management

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Job Description

Account Manager

•Liquidity Management Serfina Srl Lafayette, LA Job Details Full-time $4,200

•$5,600 a month 4 hours ago Benefits Wellness program Commuter assistance Relocation assistance Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance 401(k) matching Gym membership Flexible schedule Qualifications Customer communication Teamwork Bachelor's degree Risk assessment Account management Political Science Full Job Description Account Manager

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Liquidity Management & Client Advisory Location:

Lafayette, Louisiana 70508 (within the Acadiana business corridor)

Position Type:

Full-time, permanent, benefits-eligible (at-will employment)

Work Arrangement:

Hybrid

•flexible mix of in-office and remote work

Compensation:

$4,200

•$5,600 gross per month (approximately $50,400

•$67,200 annually) + annual performance-based bonus (up to 15%)

Work Authorization:

Applicants must be legally authorized to work in the United States without requiring sponsorship We are committed to diversity, equity, and inclusion. We welcome applications from individuals of all backgrounds, experiences, and perspectives. Lafayette is a vibrant hub for business and finance — and we are proud to be part of it. Equal Opportunity Employer. About the Opportunity We are a specialized business consulting firm focused on liquidity management, corporate treasury, cash flow optimization, working capital, and financial advisory. Our Lafayette office is expanding, and we are looking for an Account Manager to support our client relationships and consulting initiatives across the Acadiana region. This position sits at the intersection of financial consulting and account management. You will work closely with senior consultants and treasury advisors, serving a diverse client base that includes industrial corporations, commercial enterprises, financial institutions, and investment funds. If you are early in your career and eager to build deep expertise in liquidity management while developing strong client relationship skills, this role offers a structured and supportive path forward. You will report directly to a Senior Account Manager and collaborate daily with teams across Financial Consulting, Treasury Advisory, Compliance, Data Analytics, and Customer Success. Key Responsibilities Client Portfolio Support Work alongside the Senior Account Manager to manage a portfolio of domestic and international clients. Take charge of day-to-day operational tasks, administrative coordination, and routine reporting to keep accounts running smoothly. Client Communication & Service Serve as the initial point of contact for client inquiries regarding our liquidity management services — including cash forecasting, working capital optimization, cash flow management, and treasury operations. Ensure every response is prompt, professional, and accurate. Consulting Project Collaboration Work with senior consultants to gather and analyze client financial data. Assist in preparing reports, executive-level presentations, and commercial proposals. Monitor project milestones and flag any issues that require attention. Onboarding New Clients Guide new clients through the early stages of our relationship. Provide clear information about our services, collect necessary documentation, and help coordinate a seamless project kickoff. Reporting & Analysis Produce regular reports covering portfolio performance, project KPIs, liquidity metrics, and client satisfaction. Leverage CRM platforms and advanced spreadsheet tools to compile and present data. Contributing to Team Targets Support the team in achieving retention goals, customer satisfaction (CSAT) targets, upselling objectives, and overall portfolio growth. Candidate Profile Education & Experience Bachelor's or Master's degree in Economics, Finance, Industrial Engineering, Political Science, or a related field. 0-2 years of professional experience in account management, customer success, commercial support, administrative coordination, or analytical roles. Relevant internship experience in consulting, corporate finance, treasury, or private banking is highly valued. Exposure to consulting firms, professional services, banking, fintech, treasury departments, or financial sector organizations is beneficial. Technical Competencies Proficiency with Microsoft Office, particularly Excel for financial data analysis and reporting. Familiarity with CRM systems such as Salesforce or HubSpot. Ability to produce professional documents — reports, presentations, and client proposals. Basic understanding of liquidity management concepts (cash flow, working capital, treasury, banking relationships) is a strong advantage. Language Skills Proficiency in additional languages is highly welcomed and will be considered a valuable asset. Our firm serves international clients and operates with global consulting methodologies, so the ability to communicate in languages such as Italian, Spanish, French, or German will support your work with cross-border clients and international projects. English fluency is required for all internal and client-facing communication. Personal Attributes Strong interpersonal and communication abilities, with a focus on active listening and empathy. Detail-oriented, organized, and capable of managing multiple priorities simultaneously. Proactive and intellectually curious, with a genuine desire to learn and grow. Effective problem-solver who can translate complex client needs into actionable steps. Collaborative team player who adapts well to a dynamic, fast-paced environment. Compensation & Benefits We are committed to recognizing talent and fostering the long-term success of our team members.

Base Salary:

$4,200

•$5,600 gross per month, aligned with experience and qualifications.

Performance Bonus:

Annual MBO bonus of up to 15%, determined by individual and team results.

Health Coverage:

Comprehensive medical, dental, and vision insurance.

Retirement:

401(k) plan with employer contributions.

Paid Time Off:

Generous PTO policy plus company holidays.

Commuter Assistance:

Parking allowance, transit reimbursement, or commuter benefits.

Work-Life Balance:

Hybrid schedule, flexible working hours, and a supportive, digitally enabled work culture.

Professional Development:

Structured onboarding, dedicated mentorship from a senior colleague, access to training platforms covering financial consulting, liquidity management, corporate treasury, and soft skills. Individual training budget and support for professional certifications such as CTP (Certified Treasury Professional) or courses in cash management and working capital.

Office Perks:

Modern workspace in Lafayette's business district featuring coworking areas, relaxation spaces, periodic team-building events, wellness program, gym discounts, and a culture rooted in transparency, meritocracy, and mutual support.

Career Advancement:

Clear pathways toward Senior Account Manager, Team Lead, and other leadership positions.

To apply:

Submit your resume and a brief cover letter outlining your interest in liquidity management and client relationship management.

Pay:

$4,200.00

•$5,600.00 per month

Benefits:

401(k) 401(k) matching Employee assistance program Health insurance Paid time off Relocation assistance

Work Location:

Hybrid remote in Lafayette, LA 70508

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Professional Development
  • Fitness Centers/Gyms