Find & Apply For Account Manager / Representative Jobs in Lee, Massachusetts

Location:

Lee, MA Employment Type:

Full-Time Compensation:

$60,000

• $80,000 annually (base salary) plus commission/bonus opportunities

Reports To:

Division President Overview We are a well-established landscape construction and maintenance company looking for a driven, customer-focused Landscape Account Manager to help grow our business and strengthen client relationships. This role is ideal for someone who thrives in a sales-oriented environment, enjoys building long-term partnerships, and takes pride in delivering high-quality landscape services. Primary Responsibilities

• Sell and renew landscape maintenance contracts to both new and existing clients
• Sell enhancement and add-on work (plantings, seasonal color, hardscape upgrades, irrigation improvements, etc.)
• Build and maintain strong customer relationships through regular site visits, communication, and proactive service follow-up
• Ensure customer satisfaction by being the primary point of contact and quickly addressing concerns or requests
• Snow removal duties in the winter season, including client communication, overseeing service expectations, and coordination with operations to ensure timely and safe execution Operational Collaboration
• Work closely with the Operations Manager, who oversees crews, scheduling, and day-to-day field operations
• Coordinate with operations to ensure:
• Work is completed to company quality standards
• Safety protocols are being followed in the field
• Client expectations are clearly communicated and met
• Participate in site walkthroughs and quality checks as needed
• Help identify and resolve issues before they impact the customer experience Key Performance Indicators
• Contract retention and renewal rate
• New contract sales and revenue growth
• Enhancement sales volume
• Customer satisfaction and responsiveness
• Quality of communication with operations and clients Qualifications
• Experience in landscape sales, account management, or a related service industry
• Strong ability to sell services and build trust with clients
• Excellent communication and relationship-building skills
• Working knowledge of landscape maintenance, enhancement, and snow services
• Ability to read job sites and understand scope, quality, and safety considerations
• Organized, self-motivated, and results-driven What We Offer
• Competitive base salary ($60,000
• $80,000) plus commission/bonus opportunities
• Established client base and strong company reputation
• Support from an experienced operations team
• Opportunity to grow revenue and directly impact company success
• Long-term career potential with a stable, growing company
• Company vehicle for business use About the Role This position plays a critical role in bridging sales and operations.

While the Operations Manager handles crews and scheduling, the Account Manager ensures the company delivers on its promises—driving revenue while protecting quality, safety, and customer satisfaction year-round, including snow and ice management in the winter months.

AA/EOE Pay:

$60,000.00

• $80,000.

00 per year

Work Location:

In person