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Now viewing: Senior Account Manager- Attachments
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FileImport - Komatsu
Senior Account Manager- Attachments
Job Description
Senior Account Manager- Attachments
Key Job ResponsibilitiesTo be key contact person for assigned dealer and customer accounts in relation to all matters such as products, parts and parts planning, availability issues, invoicing, meetings and contract matters.
To maintain a trusting business relationship and to provide key liaison role between the dealer, customer and factories.
Ensure dealer and external customer expectations are met (i.e. parts, equipment availability, etc.).Develop contingency plans for addressing critical shortages quickly and cost effectively.
Accountability for all operational processes related to role and delivering performance on budget.
Represent the corporate view in supporting and enabling the consistent application of all processes, policies and guidelines.
Support the Attachments management team to ensure that a collaborative environment flourishes, that integrates sales, service, parts and support groups in reaching organizational goals.
Offer technical assistance and deliver the dealer's and customer's requirement of technical assistance to appropriate service representatives at factories in an effort to accommodate the customer's needs.
Gather and present information to the dealer and customer.
To assist and provide support for the dealer's and customer's attachment projects.
To develop and maintain key metrics and practices to identify opportunities for the d e al er and customer.
Negotiate and administer contracts with dealer partners.
Work with internal departments/personnel and the de al er' s/ customer's maintenance planners to manage parts planning function for the customer.
Ensure parts are available and delivered on ...For full information see follow application link. Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Job Description Senior Account Manager- Attachments Posting Start Date:
8/27/26 Job Location (Short): Baltimore, Maryland, USA, 21227 | Bluefield, Virginia, USA, 24605 | USA, | Pineville, West Virginia, USA, 24874Requisition ID:
36657Onsite or Remote:
Remote Position Join Komatsu and Be Part of Something Big! Job OverviewAttachment Account Managers own accountability for customer relationships, providing tactical leadership and management for all aspects of parts, components and services delivered to distributors and major accounts. Account managers also provide liaison to product support and factory engineering to ensure faultless communication of user issues. This role will participate with input to total life cycle improvement and recognize opportunities for process improvement to ensure an integrated delivery system that meets customer requirements, minimizing downtime while maximizing the customer experience. This role recognizes that responsiveness to customer needs is imperative to success. This role will be responsible for developing and growing Sales and Field Service business in the US market.Key Job ResponsibilitiesTo be key contact person for assigned dealer and customer accounts in relation to all matters such as products, parts and parts planning, availability issues, invoicing, meetings and contract matters.
To maintain a trusting business relationship and to provide key liaison role between the dealer, customer and factories.
Ensure dealer and external customer expectations are met (i.e. parts, equipment availability, etc.).Develop contingency plans for addressing critical shortages quickly and cost effectively.
Accountability for all operational processes related to role and delivering performance on budget.
Represent the corporate view in supporting and enabling the consistent application of all processes, policies and guidelines.
Support the Attachments management team to ensure that a collaborative environment flourishes, that integrates sales, service, parts and support groups in reaching organizational goals.
Offer technical assistance and deliver the dealer's and customer's requirement of technical assistance to appropriate service representatives at factories in an effort to accommodate the customer's needs.
Gather and present information to the dealer and customer.
To assist and provide support for the dealer's and customer's attachment projects.
To develop and maintain key metrics and practices to identify opportunities for the d e al er and customer.
Negotiate and administer contracts with dealer partners.
Work with internal departments/personnel and the de al er' s/ customer's maintenance planners to manage parts planning function for the customer.
Ensure parts are available and delivered on ...For full information see follow application link. Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.