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Account Manager / Representative
Canton, MO

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Culver-Stockton College

Student Accounts Specialist

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Job Description

Student Accounts Specialist

About Culver-Stockton College:

Culver-Stockton College is a dynamic and student-centered institution located in the heart of the Midwest. With a commitment to providing a transformative educational experience, we prepare our students for success both in their careers and as responsible citizens in a global society.

Position Description:

Culver-Stockton College is seeking a full-time Student Account Specialist responsible for general information and front-line support to students, parents/families, and other campus community members. Additional responsibilities will include cashiering, assisting with past and current student accounts, reconciling banking transactions, general office filing, and other duties

as necessary to advance the College's mission and goals.

Responsibilities:

Update Student Aid and Student Charges weekly

Import Financial Aid Disbursements and prepare federal monies order form Acts as cashier of the College

Handles all accounts receivable collections for current and past students

Past Due Student Accounts Collections Liaison with several collection agencies Reconciles with collection agencies monthly

Mails past due statements and handles all follow-ups prior to turning over to collections

Handles all communications with both students and parents regarding student billing

Third Party Billing Liaison for all outside sources who pay on students' accounts (includes, but not limited to state VocRehab facilities, veteran's affairs, tuition exchange colleges and universities, department of defense, ETPS)

Veteran's Affairs School Certifying Official

Disburse funds received from VA and VocRehab on students' accounts

Provides customer service for the Administration and Finance Office

Reconciles and receipts all ACH bank activity daily

Edits and Updates Accounting Forms and Catalog Languages as needed

Maintains running list of requested student refunds and closely monitors list for clearance.

Frequently (at least weekly) checks student accounts for Title IV refund status

Prints and approves student refund requests for A/P processing

Verify and submit requested Travel Study Grant Forms to Financial Aid on students' behalf's Verify and submit Approval to Register Forms to Registrar on students' behalf's

Verify and processes all requested book vouchers from students

Manages all student payment plans provided by the College

Assembles A/P checks and verifies all information is accurate and mails/delivers all A/P checks.

Communicates with students prior to each semester to notify them about outstanding balances

Maintains an ongoing outstanding student account balance list and reports to the Vice President of Finance bimonthly

Completes all necessary documentation for ongoing compliance with the Department of Defense, Veterans Administration, and Department of Education. Office filing and office supply ordering when needed

Qualifications:

A High-School Diploma or equivalent is required; a Bachelor's Degree in an area related to business or accounting is preferred

Must have customer service experience and have worked in a professional office setting for at least one year.

Must possess excellent problem-solving skills, advanced written and verbal communication skills and exceptional attention to details.

An advanced level of knowledge in Microsoft Office (Word, PowerPoint, Outlook and Excel) is required.

What We Offer:

Competitive salary and benefits package including medical, dental, vision, life insurance, retirement matching, tuition remission/exchange and much more. A supportive and collaborative work environment.

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance