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Sales
Account Manager / Representative
Elyria, OH

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Beyond Bliss

Customer Account Representative

Entry-Level JobVerifiedNo experience needed

Job Description

Beyond Bliss is expanding our Cleveland team and looking for motivated individuals to join us as Customer Account Representatives. This is an entry-level, customer-facing role where you'll assist customers, answer questions, provide service information, and help create a positive experience with AT&T products and services. At Beyond Bliss, we help brands like AT&T stay competitive throughout Cleveland by delivering exceptional customer experiences and creating growth opportunities for individuals looking to develop valuable communication, customer service, and professional skills. What a Customer Account Representative Does Interact directly with customers to answer questions and provide information about AT&T products and services. Assist customers with account inquiries, service options, and enrollment processes.

Identify customer needs and recommend appropriate solutions based on individual circumstances. Resolve customer concerns professionally while maintaining a positive and helpful attitude. Document customer interactions and maintain accurate records. Collaborate with team members to ensure a seamless customer experience and support overall business goals. Stay informed on current products, promotions, and service offerings to provide accurate information. What a Customer Account Representative Has Strong communication and interpersonal skills. A customer-first mindset with a passion for helping others. Excellent problem-solving and active listening abilities. A positive attitude and willingness to learn. Strong organizational and time-management skills. Ability to work effectively in a fast-paced environment. Reliable transportation. What We Offer Comprehensive training and ongoing mentorship. Opportunities for career advancement and professional development. Supportive and team-oriented work environment. Performance-based incentives and recognition programs. Hands-on experience working with a nationally recognized brand.
Pay:
$800.00 - $1,300.00 per week
Work Location:
In person