Find & Apply For Account Manager / Representative Jobs in Harrah, Oklahoma

We're Hiring:

Account Manager$55,000 Annual Salary + Large Christmas Bonus Natalie's Holiday Shop | Home of Elf Shelf® & Giftland®

Location:

Harrah, Oklahoma Schedule:

Monday-Friday, 8:00 a.m.-5:00 p.m. | Weekends Off Immediate Start Available | Paid Training Are you a people person who enjoys building relationships, solving problems, and working toward goals? Are you great on a computer and comfortable keeping up in a fast-paced environment? We'd love to meet you! Natalie's Holiday Shop partners with elementary schools across the United States to create fun, memorable holiday shopping experiences for students and families. We're looking for a motivated, dependable Account Manager to support our schools, assist parents, and help keep our holiday shops running smoothly. About the Role You'll be a primary point of contact for your assigned schools, building strong relationships and guiding them throughout their holiday shop experience. You'll answer questions, help customers navigate our custom online cash register and dashboard, and resolve issues quickly and professionally. During our busy holiday season, schools depend on us for timely support. We need someone who can stay calm under pressure, think on their feet, prioritize urgent needs, and take ownership of a problem until it is resolved. Strong computer skills and basic knowledge of Microsoft Excel are required. We provide paid training on our custom systems, but you should already be confident using a computer and navigating multiple programs throughout the workday. What You'll Do Build and maintain relationships with school staff, parent organizations, chairpersons, and volunteers across the country. Provide friendly, professional support by phone and email, making customers feel heard, valued, and confident. Help schools and parents navigate our custom point-of-sale (POS) system , including the online cash register, dashboard, student eWallets, and related account questions. Troubleshoot problems quickly , explain solutions clearly, and coordinate with the appropriate team when additional assistance is needed. Manage multiple accounts and competing priorities , keeping accurate records and following through on commitments. Communicate with our office and warehouse teams regarding school needs, orders, shipping questions, and account updates. Proactively follow up with schools to help them prepare, address concerns, and support a successful holiday shop. Work toward individual and team goals , bringing initiative, enthusiasm, and a desire to exceed expectations. What We're Looking For Excellent communication skills: You can carry a conversation, build rapport, and communicate clearly with a wide range of people.

Strong computer skills:

You can confidently manage email, enter information accurately, and navigate multiple programs and browser tabs efficiently.

Basic Microsoft Excel knowledge:

You're comfortable working in spreadsheets and entering, reviewing, and updating information. The ability to learn new technology: You can learn our custom system and patiently walk others through it. Quick, practical problem-solving skills: You use sound judgment, act promptly, and know when to ask for help.

Strong active listening skills:

You ask thoughtful questions, understand the customer's concern, and focus on finding a solution. A goal-oriented mindset and competitive spirit: You're motivated to meet goals, exceed expectations, and contribute to the company's growth.

Organization and attention to detail:

You can keep track of conversations, deadlines, and follow-up tasks in a busy environment.

A team-first attitude:

You're dependable, willing to help, and ready to jump in where needed. Some college coursework is preferred but not required. Experience in account management, customer service, sales, or technical support is a plus. We value a great attitude, a strong work ethic, and a willingness to learn! Pay & Perks $55,000 annual salary Large Christmas bonus Monday-Friday schedule, 8:00 a.m.-5:00 p.m. Weekends off Two weeks off for Christmas break Two weeks of paid vacation Potential to earn commission Opportunities for raises multiple times throughout the year Paid training Ready to Join Our Team? We're looking to hire ASAP , with an immediate start available. If you enjoy helping people, take pride in solving problems, have strong computer skills, and can keep up with a very fast-paced environment, we want to hear from you!

Apply online:

www.nataliesholidayshop.com/employment Or email your résumé to: support@nataliesholidayshop.com Please include "Account Manager" in the subject line when applying by email.

Pay:

$50,000.00 - $55,000.00 per year

Benefits:

Paid time off Paid training

Work Location:

In person