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Account Manager / Representative
Shawnee, OK
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Multi County Insurance

Insurance Account Representative

Job Description

NOW HIRINGPersonal Lines Insurance Agent / Customer Service Representative Multi-County Insurance is looking for a dependable, motivated, and customer-focused individual to join our team as a Personal Lines Insurance Agent / Customer Service Representative . This is a great opportunity for someone who enjoys working with people, solving problems, and building long-term customer relationships. Insurance experience is a plus, but we are willing to train the right person who has a strong work ethic and a desire to grow in the insurance industry. Responsibilities Service and manage existing personal lines customers Quote and write new business, including home, auto, umbrella, recreational vehicles, and other personal insurance products Handle renewals and remarket accounts when necessary Assist customers with policy changes, billing questions, and coverage questions Communicate with insurance carriers and underwriters Identify cross-selling opportunities and help customers make sure their insurance needs are properly covered Maintain accurate customer and policy records Process endorsements and other policy changes Assist customers with claims questions and carrier communication Review policy notices and follow up with customers as needed Help maintain strong customer retention and customer relationships Continue learning carrier products, coverage options, and insurance markets Provide professional, friendly, and responsive customer service Qualifications Previous insurance or customer service experience is a plus, but not required Oklahoma Property & Casualty license preferred; training and licensing assistance available Friendly and professional communication skills Dependable, organized, and detail-oriented Comfortable working with computers and learning new systems Ability to multitask and manage customer requests efficiently Strong communication and problem-solving skills Ability to work independently and as part of a team Strong follow-through and customer service mindset Willingness to learn and grow within the insurance industry Why Join Multi-County Insurance? At Multi-County Insurance , we believe in taking care of our customers and building lasting relationships. We are looking for someone who wants more than just a job and is interested in developing a long-term career in the insurance industry. If you are organized, dependable, personable, and willing to learn , we would love to hear from you.
Pay:
$33,000.00 - $38,000.00 per year
Benefits:
Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance
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Total Score
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