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Billing Solutions Supervisor Tokio Marine North America (TMNA) Bala-Cynwyd, PA Job Details Full-time 8 hours ago Benefits Health insurance Tuition reimbursement 401(k) matching Qualifications Team supervision Spreadsheets High school diploma or GED Customer complaint resolution

Full Job Description Description Marketing Statement:

Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. We have been in operation since 1962 and are nationally recognized as a member of Ward's Top 50 and rated A++ by A.M.Best. We are looking for a Billing Solutions Supervisor to join our team!

Summary:

Supervise team in alignment with established best practices to reach desired outcomes of successful and timely premium collection, an outstanding customer experience and quality performance. Monitor, guide and approve work of team members. A typical day will include the following: Encourage and Be Active in Stewardship and Community Service Participation. Monitor Aging Receivables and Customer Concerns. Respond to Voice of the Customer Cases. Manage Talent and through Effective Leadership; Vision Communication, Strategic Planning, Project Management, Hiring, Coaching, Development, Discipline, Personal Interaction, and Performance Evaluations. Direct and Guide Service Delivery of Team Members. Manage Talent and through Hiring, Coaching, Development, Discipline, Personal Interaction, and Performance Evaluations.

Qualifications:

Minimum High school diploma. Minimum 3 years related experience. Minimum 2 years supervisory experience. Proficient excel skills. Strong verbal and written communication skills.

EEO Statement:

Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.

Benefits:

We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities. If you enjoy working in a fast paced work environment with growth potential please apply online. Additional information on Volunteer Benefits, Paid Vacation, Medical Benefits, Educational Incentives, Family Friendly Benefits and Investment Incentives can be found at https://www.phly.com/Careers/default.aspx