Find & Apply For Account Manager / Representative Jobs in Cedar Hill, Texas

Job Description Mike's Westside Rental is looking for an experienced, highly organized Sales Administrator to support members of our Outside Sales team in the DFW market. This is a fast-paced, hands-on support role working alongside high-performing Outside Sales Representatives who manage active customer relationships and a significant volume of rental business. The Sales Administrator will help keep the day-to-day details moving—entering rental orders, responding to customer inquiries, coordinating with branch teams, maintaining customer and sales information, and making sure requests are followed through to completion. Because this position will work directly with rental orders, equipment, customers, and our branch teams, previous equipment rental industry experience is required. The right person will understand the pace of the rental business, be highly responsive, and be comfortable managing multiple requests at once. They should be someone who takes ownership, pays attention to details, and can anticipate what needs to happen next rather than waiting to be directed at every step. The Job Provide day-to-day administrative and sales support to assigned Outside Sales Representatives. Enter and maintain rental orders, reservations, customer information, and sales-related information accurately and promptly. Respond to customer inquiries regarding equipment availability, rental needs, existing orders, deliveries, pickups, and general account questions. Assist with quotes, order follow-up, customer requests, documentation, and other sales-related needs. Coordinate with branch operations, dispatch, and other internal teams to help keep customer requests and rental activity moving. Maintain accurate customer, prospect, and sales activity information within the company's CRM and rental management systems. Track open requests and follow up with the appropriate team members to make sure items are addressed and completed. Assist with gathering and organizing customer documentation and information needed throughout the rental and sales process. Communicate professionally with customers, Outside Sales Representatives, branch personnel, and corporate support teams. Handle routine customer questions and recognize when an issue needs to be escalated. Help keep the Outside Sales team organized and prepared so they can remain focused on developing and maintaining customer relationships. Provide additional sales and administrative support as business needs require. What We're Looking For Previous equipment rental industry experience is required. Previous administrative, sales support, sales coordinator, or similar experience. Proficiency with Microsoft Office, including Outlook, Excel, and Word, is required. Previous experience working with a CRM system is required. Experience with Point of Rental is preferred; candidates without Point of Rental experience must demonstrate the ability to quickly learn and become proficient with new technology and software. Previous Inside Sales experience is a plus. Working knowledge of rental equipment, rental terminology, and the day-to-day flow of an equipment rental business. Strong organizational and time-management skills with the ability to manage multiple requests and priorities simultaneously. Excellent attention to detail and accuracy, particularly when entering orders and customer information. Strong written and verbal communication skills. Comfortable communicating directly with customers in a fast-paced environment. Able to work effectively alongside high-performing sales professionals and keep up with a high volume of activity. Self-motivated and dependable, with the ability to recognize what needs attention and take initiative. Team-oriented and willing to work across departments to get things done for the customer. What Success Looks Like The Sales Administrator helps create capacity for our Outside Sales team. Success means orders are entered accurately, customers receive timely responses, open items are followed through, information stays organized, and the sales representatives you support are able to spend more of their time in the field developing and maintaining customer relationships. This is a great fit for someone who knows the equipment rental business and enjoys being the person who keeps a busy sales operation organized, responsive, and moving forward. About Mike's Westside Rental Mike's Westside Rental is a growing Texas-owned equipment rental company serving contractors and businesses across the state. We believe our customers should receive the equipment, responsiveness, and service they need to keep their jobs moving. As we continue to grow, we are building a team of people who take ownership of their work, communicate well, support one another, and understand that great customer service is a team effort. The Equipment You Need. The Service and Value You Deserve. Mike's Westside Rental is an Equal Opportunity Employer.

Pay:

$25.00 - $29.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Referral program Vision insurance Application Question(s): Were you referred by a current MWR employee, if so, what is their name?

Experience:

Equipment Rental Industry:

1 year (Required) Ability to

Commute:

Cedar Hill, TX 75104 (Required)

Work Location:

In person