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Account Manager / Representative
Robstown, TX
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Patient Account Specialist ProHealth Vital Solutions, LLC Robstown, TX Job Details Full-time From $23 an hour 8 days ago Benefits Dental insurance Paid time off Vision insurance Gym membership Qualifications Customer communication Teamwork Medical office experience Medical scheduling High school diploma or
GED Typing Full Job Description SUMMARY:
We are seeking a detail-oriented and organized Patient Account Specialist to join ProHealth Vitals Solutions, LLC, a healthcare management company providing a wide range of services to our clients. The Patient Account Specialist will be responsible for managing patient accounts, verifying insurance information, processing payments, resolving billing inquiries, and ensuring accurate account documentation. This role serves as a key point of contact for patients, providers, and insurance carriers while maintaining exceptional customer service, professionalism, and confidentiality. The ideal candidate will have strong communication and problem-solving skills, excellent organizational abilities, and a thorough understanding of healthcare billing and revenue cycle processes.
ESSENTIAL DUTIES & RESPONSIBILITIES
Complete Daily Collection Reports for Check-in Medical Receptionist Verify insurance benefits, update billing alerts & enter insurance information into Patient Chart Create Self Pay Claims for Cash Services Complete Daily Transaction Reports Assist Patients with Applying for Care Credit Produce Patient Cost Estimates for Various Procedures & Exams Navigate Payor Websites to Determine Patient Coverage & Financial Responsibility Updates Patient Records Collecting Patient Payments Billing Coordination with Physician & Office Admin Produce Various Financial Reports Related to Claim Status Clean-up Patient Accounts & Write-off Balances Per Company Policy Balance Claims in Patient Accounts & Applying Payments Work Closely with Third Party Vendors - Billing Co, Clearinghouse, Collection Agency Creating Billing Estimates for Patients Assist Office Admin with Aging A/R & Patient Balance Collections Assisting Patients with Filling Out Forms Sorting Mail & Messages (electronic faxes, scans, emails, postal) Assist with scheduling
Tests/Procedures Clerical Duties:
typing, copying, scanning, faxing, mailing, printing, etc. Provide Direct Support to Medical Assistants, Office Administrator & Provider(s) as a Team Player in Patient Care & their Overall Experience at the Clinic. Perform Other Duties as Required
QUALIFICATIONS & SKILLS
High School Education or equivalent required. 5 Years of Medical Billing experience required.
Computer Skills/Proficient In:
Microsoft Word, Excel, Google Docs, Outlook Email '
Tech Savvy':
IPads, Credit Card Payments, Scanning eClinicalWorks EMR Software (desired, not required) Excellent Customer Service Highly Communicative Bi-Lingual (Spanish) (desired, not required) Experience at a Medical Office (desired, not required) Knowledge of Medical Terminology, billing process, benefit verification Professional Attire & Behavior Attention to Detail/Data Entry Accuracy Positive Attitude & Respectful Sensitive & Patient to Customer's Needs Team Player Attitude Trainable; Initiative to Grow Professionally Conscious of One's Own Healthy Lifestyle Habits & Strives to Improve Them
ABOUT US
ProHealth Vital Solutions is a healthcare management company based in the Corpus Christi area. We are dedicated to supporting healthcare providers, organizations, and communities through efficient management solutions and quality service. Our team is committed to fostering a professional, collaborative, and compassionate work environment where employees can grow and make a meaningful impact. At ProHealth Vital Solutions, we value integrity, teamwork, and excellence in everything we do. We strive to provide exceptional support to our partners while maintaining a positive workplace culture that encourages innovation, accountability, and professional development.
COMPENSATION & BENEFITS
Based on Experience / Starting @ $23.00 per hour (increase in base starting rate will be determined by years of experience and knowledge of desired skills)
Benefits:
Health, dental, and vision insurance Paid time off Covered gym membership
