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Sales
Account Manager / Representative
Pewaukee, WI
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Robert Half

Inside Sales Account Manager

Job Description

We are looking for an Inside Sales Account Manager to support client relationships and drive continued account growth for a Pewaukee, WI area organization. This position blends consultative selling with responsive service, making it ideal for someone who can identify customer needs, maintain strong communication, and manage opportunities through the full sales cycle. The role offers the chance to work closely with existing and prospective clients while using CRM tools to keep activity organized and effective.
Responsibilities:
  • Build and strengthen relationships with assigned accounts by serving as a consistent point of contact for sales and service needs.
  • Reach out to prospective and current customers to uncover opportunities, present solutions, and encourage long-term business growth.
  • Manage account activity throughout the sales process, from initial outreach and follow-up through quoting, renewal discussions, and ongoing support.
  • Maintain accurate records of customer interactions, pipeline updates, and sales progress within Salesforce.
  • Respond promptly to client questions and concerns, delivering attentive service that supports retention and satisfaction.
  • Partner with internal teams to coordinate customer requests, resolve issues efficiently, and ensure a smooth overall experience.
  • Monitor account trends and sales results to identify areas for expansion and improve engagement strategies.
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