Find & Apply For Account Manager / Representative Jobs in Sun Prairie, Wisconsin

About Carbon World Health Carbon World Health is a physician-led medical wellness and aesthetics clinic focused on delivering high-level client care, wellness services, fitness integration, and aesthetic treatments in a professional, fast-paced environment. Our team is committed to creating a premium client experience through strong communication, operational excellence, professionalism, and personalized care. We are seeking individuals who thrive in a structured, team-oriented healthcare setting and take pride in creating an exceptional first impression for clients. Position Overview Carbon World Health is seeking a highly organized and professional Client Coordinator / Medical Front Desk Coordinator to join our team. This is not a passive front desk role. The position requires strong multitasking ability, professionalism, attention to detail, schedule coordination, and confidence operating in a busy medical wellness environment. The Client Coordinator serves as the primary point of contact for clients and plays a critical role in: Client communication Appointment scheduling Front desk operations Provider support Maintaining an organized and professional clinic experience The ideal candidate will have previous experience in: Medical office reception Dental office coordination Chiropractic front desk operations Specialty healthcare scheduling Med spa or aesthetics coordination Candidates with strong receptionist experience in high-volume professional environments are also encouraged to apply. Key Responsibilities Client Experience & Front Desk Operations Welcome clients professionally and maintain a high-end client experience Manage client check-in and check-out processes efficiently Answer incoming phone calls promptly and professionally Respond to client questions regarding services, scheduling, and clinic operations Maintain professionalism and composure in a fast-paced environment Scheduling & Communication Schedule and coordinate appointments across multiple providers and departments Confirm appointments and manage schedule adjustments as needed Assist with client follow-up communication Facilitate communication between clinic departments and locations Administrative Responsibilities Maintain organized digital and physical records Assist with document preparation and organization Maintain stocked and organized consent forms and front desk materials Perform administrative support tasks as assigned Compliance & Confidentiality Handle client information in accordance with HIPAA privacy regulations Maintain confidentiality and professionalism at all times Follow clinic operational standards and procedures What Success Looks Like The ideal candidate: Thrives in a fast-paced environment Maintains professionalism under pressure Is highly organized and detail-oriented Communicates confidently with clients and staff Understands the importance of punctuality, follow-up, and accountability Balances hospitality with medical professionalism Takes ownership of the client experience Preferred Qualifications Previous medical, dental, chiropractic, aesthetics, or healthcare front desk experience strongly preferred Experience with scheduling software or EMR systems preferred Strong verbal and written communication skills Experience handling high call volume preferred Strong organizational and multitasking ability Professional appearance and demeanor Proficiency in Microsoft Office and basic computer systems Benefits Competitive hourly compensation Health, Dental & Vision Insurance Paid Time Off & Paid Holidays Employee discounts on products and services Gym membership Wellness program Supportive and team-oriented environment On-the-job training Schedule Monday through Friday No weekends Work Location In person

Job Type:

Full-time Pay:

$20.00 - $25.00 per hour

Benefits:

Dental insurance Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person