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Business Development / Sales Manager
Encinitas, CA
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SD Hair Extensions Studio

Sales Operations Manager

Job Description

Sales Operations Manager Cardiff-by-the-Sea, CA 92007 $25 - $50 an hour - Full-time Apply with Indeed Salon Operations Manager San Diego Hair Extensions Studio | San Diego, CA We are looking for an organized, confident, and proactive Operations Manager to oversee our salon's daily operations. You will work closely with the owner to support the team, improve client service, grow sales, and keep the salon running smoothly. Responsibilities Oversee daily salon operations and resolve issues independently within your authority. Manage staff schedules, coordinate responsibilities, and ensure adequate coverage. Supervise the front desk and ensure appointments, service details, deposits, and payments are entered correctly in our booking system. Coordinate stylists, assistants, and reception staff to keep appointments on schedule. Ensure clients receive clear pricing, accurate service information, and professional communication. Handle client concerns, complaints, and service follow-ups. Coach the team on consultations, service recommendations, product sales, and rebooking. Track inquiries and follow-ups to help turn prospective clients into booked appointments. Train new employees and ensure the team follows salon procedures. Check daily invoices and payment records for accuracy and coordinate corrections. Monitor hair inventory, retail products, and supplies; arrange orders within the approved budget. Maintain salon cleanliness, organization, and presentation. Report regularly to the owner on sales, bookings, staffing, client concerns, and operational needs. Identify recurring problems and implement practical improvements. Conduct consultations with new clients to explain our services, recommend suitable hair extension options, provide pricing estimates, and book appointments! Requirements Experience managing a salon, spa, retail business, or other client-focused team. Strong sales, leadership, and customer service skills. Excellent organization, attention to detail, and time management. Ability to delegate, hold employees accountable, and handle difficult conversations professionally. Confidence working in a busy environment and managing several priorities. Comfortable using booking software, payment systems, and basic spreadsheets. Salon or hair extensions industry experience is a plus.
To apply:
Please send your résumé and a brief description of your management and sales experience.
Pay:
$25.00 - $50.00 per hour Expected hours: 40.0 - 43.0 per week
Work Location:
In person
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