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Business Development / Sales Manager
Briarcliff Manor, NY
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Membership Sales Director About Trump National Westchester:
Trump Westchester provides private access to the finest amenities and unparalleled service. Located just 30 minutes from Manhattan, our Fazio designed course features 18 challenging holes along the rolling countryside. Trump National's winding streams, stone bridges and 101-foot waterfall make for an unforgettable golf experience. Our spacious Clubhouse provides an ideal location for groups and formal events, with distinguished cuisine to complement any occasion. Our world-class property also features overnight accommodations, an expansive swimming pool, tennis pavilion and fitness center, offering the ultimate lifestyle for all members and guests.
General Purpose:
Position is responsible to maximize member dues revenue. This is accomplished through sales and marketing efforts to recruit and enroll new members along with member retention efforts to minimize attrition. Develops and implements an annual sales plan that maximizes profitability for the facility and outstanding quality service for members and guests. Directs all marketing of membership sales and follows through with actual sales and sales approval processes. Ensures accuracy of file systems and accounting procedures and coordinates new member introduction into the Club.
Position Description:
Trump National Westchester in Briarcliff Manor, New York is excited to announce the exceptional opportunity for Membership Sales Director. Trump National Westchester was established in 2001 and is a privately owned club located in beautiful Westchester County. Qualified candidates will thrive in a hospitality environment and be highly focused on membership sales. Key Responsibilities of the
Membership Sales Director:
Develops and leads a strategic membership development program designed to increase the total membership count and membership dues revenue. Assists in the development and implementation of advertising and promotional campaigns designed to generate membership sales. Develops and ensures proper maintenance of an accurate contact management system including call records, database and activity management. Maintains membership records on all members. Prepares weekly membership sales, marketing and roster reports for the General Manager and Corporate Office. Maintains and develops strong relationships with current members to encourage participation in club events and maintain a high level of member satisfaction. Effectively communicates with management staff and associates to increase knowledge of membership goals, membership satisfaction, membership retention and membership activities. Maintains membership records on all members to include membership agreements, promissory notes, Exit List, Pace report, dues schedule etc... Networks with community partners including, but not limited to: Chamber of Commerce, local tourism councils, exchange club, local corporate executives and area business leaders. Must be available on some nights and weekends for sales tours and certain member events. Assures that effective orientation is given to each new member. Responsible for implementing and maintaining excellent service to achieve member and guest satisfaction. Actively participates in sales presentations, property tours, and prospective member meetings. Implements policies and procedures for the Club's Sales and Marketing Department, including compliance of all company standards relating to quality of products and services. The Membership Sales Director will report to the General Manager.
Education/Experience:
Bachelor's degree (B.A.) from four-year college or university; and one to two related experience and/or training; or equivalent combination of education and experience.
Computer Skills:
To perform this job successfully, an individual should have knowledge of Google Products, spreadsheets, word processing, and published software. Familiarity with social media websites. Salary commensurate with experience. Salary posted includes base plus commission.
Physical Demands:
Frequently talks and hears. Regularly walks, stands, sits and uses hands. Occasionally reaches with hands and arms. Occasionally lifts up to 25 pounds.
Environment/Noise:
Occasionally works in outdoor weather conditions. Noise level is moderate.
