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Client Service Specialist - Join Our High-Energy Team Bring the Energy. Take Care of People. Make a Difference. Insurable, Inc. is looking for an upbeat, positive, high-energy Client Service Specialist who genuinely enjoys people. We're not looking for someone who simply answers the phone and processes paperwork. We're looking for a cheerleader for our clients and our team —someone who brings positive energy into the office, enjoys solving problems, celebrates wins, and makes clients feel like they came to the right place. What You'll Do As a Client Service Specialist, you'll be one of the most important people in our agency. You'll help build the experience our clients have every day.

You will:

• Provide friendly, professional service to our insurance clients
• Answer calls, emails, and client questions with energy and confidence
• Help clients with policy changes, billing questions, claims, and coverage needs
• Proactively follow up instead of waiting for clients to call back
• Work closely with our sales and service teams
• Identify opportunities where we can better protect our clients
• Keep client information accurate and organized in our agency management system
• Help turn difficult situations into positive client experiences
• Celebrate team successes and contribute to a fun, winning culture Who We're Looking For Insurance experience is valuable, but attitude and personality matter tremendously to us. You may be a great fit if people describe you as: Positive. Upbeat. Friendly. Organized. Dependable. Confident. Helpful. You naturally say things like "Absolutely—I can help you with that." You're someone who:
• Likes talking with people
• Has a naturally positive attitude
• Communicates clearly and professionally
• Takes ownership instead of passing problems along
• Follows through on commitments
• Can handle a busy environment without losing your enthusiasm
• Enjoys being part of a team
• Likes learning and improving
• Doesn't need to be reminded repeatedly to get things done
• Wants to build a career, not simply collect a paycheck Insurance Experience Previous insurance agency experience is preferred, particularly experience with personal lines or commercial lines.

A Pennsylvania Property & Casualty insurance license is a plus. For the right person with the right attitude and abilities, we're willing to consider candidates who need additional insurance training. The Personality We're Looking For Picture the person who walks into the office in the morning and says: "Good morning! Let's have a great day!" That's the energy we're looking for. You don't have to be the loudest person in the room. But you should genuinely enjoy helping people and bring a positive, can-do attitude to work. Our clients should be able to hear your smile over the phone. Why Join Us? We're building an insurance agency focused on growth, teamwork, professional development, and taking exceptional care of our clients. We believe great people create great companies. If you're energetic, competitive, caring, organized, and ready to be part of a team that wants to win together, we'd like to meet you. Ready to Join the Team? Send us your resume and tell us something about yourself that isn't on your resume . We want to know what makes you someone our clients and team would love working with.

Pay:

$15.00 - $25.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Education:

Associate (Preferred)

Work Location:

In person