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Membership Sales Representative
Haverhill, MA
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Hybrid — Remote work with occasional in-studio responsibilities Job Summary PulseHaus Studios is seeking an enthusiastic, personable, and results-driven Part-Time Membership Sales Representative to help grow our boutique fitness community in downtown Haverhill. In this role, you'll connect with prospective clients, follow up with first-time visitors, promote memberships and class packages, and build relationships that keep our members coming back. We're looking for someone who genuinely enjoys connecting with people, is comfortable initiating conversations, and knows how to turn interest into action. The ideal candidate is organized, self-motivated, and excited about helping a growing local business succeed. This is a flexible, part-time opportunity for someone who enjoys sales, fitness, and customer engagement. Responsibilities Proactively follow up with prospective clients and new leads through text, email, and phone. Connect with first-time visitors to encourage repeat bookings and ongoing participation. Promote and sell studio memberships, class packages, and introductory offers based on individual customer needs. Reengage inactive clients and former members through personalized outreach. Maintain relationships with existing members to encourage consistent attendance and membership retention. Identify opportunities to convert introductory offers and occasional visitors into recurring memberships. Respond to membership inquiries, answer questions about studio offerings, and help clients select the right options. Use Momence, our customer management and booking platform, to track leads, document interactions, and manage follow-up activities. Monitor customer engagement, booking activity, and membership conversion opportunities. Track sales activity and provide weekly updates on outreach efforts, conversions, and membership growth. Collaborate with studio leadership to improve sales processes, promotional campaigns, and the overall client experience. Qualifications Previous experience in sales, customer service, hospitality, fitness, or another customer-facing role preferred. Strong interpersonal and communication skills, with the ability to build rapport and connect with different personalities. Comfortable initiating sales conversations, recommending services, and asking for the sale. Excellent organizational skills and attention to detail. Self-motivated, dependable, and able to manage responsibilities independently. Comfortable communicating with customers through text, email, and phone. Familiarity with CRM software, booking platforms, or customer management systems is a plus. Ability to track customer interactions and follow through consistently. Interest in fitness, wellness, and community building preferred. Availability to work approximately 8-10 hours per week, with flexibility to complete outreach throughout the week. What Success Looks Like More first-time visitors returning for additional classes. Increased membership and class package sales. Consistent follow-up with prospective and existing clients. Improved customer engagement and retention. Measurable growth in recurring memberships and studio revenue. Compensation & Benefits Competitive hourly pay of $18-$20, based on experience. Performance-based incentives tied to membership sales and retention. Flexible, part-time schedule. Complimentary access to PulseHaus fitness classes. Opportunity to grow with an emerging boutique fitness brand. About PulseHaus Studios PulseHaus Studios is a boutique fitness studio in downtown Haverhill offering Sculpt, Strength, Pilates, and Yoga classes. We're building a welcoming, energetic community where great workouts, great music, and meaningful connections come together. If you're a natural relationship builder who loves connecting with people and helping businesses grow, we'd love to hear from you. Apply today to join the Haus!
Pay:
$18.00 - $20.00 per hour Expected hours: 8.0 - 10.0 per week
Benefits:
Employee discount Flexible schedule Work from home