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WHAT IT'S LIKE TO BE A MEMBER SERVICE SPECIALIST?

As a Full-Time Member Service Specialist at Zeal Credit Union, you'll be at the forefront of servicing our members with their day-to-day transactions, ensuring a seamless experience that exemplifies our dedication to customer service. Your role will include balancing your drawer accurately, opening new accounts, and facilitating loan intake. You'll have the opportunity to educate our members about our diverse range of products and services, helping them make informed decisions that align with their financial goals. Your passion for problem-solving and commitment to collaborative teamwork will be essential as you strive to create lasting relationships with our members, enhancing their overall experience at Zeal Credit Union.

ARE YOU THE MEMBER SERVICE SPECIALIST WE'RE LOOKING FOR?

To thrive as a Full-Time Member Service Specialist at Zeal Credit Union, you'll need a unique blend of skills and experience. A minimum of six months of customer service experience is essential, along with a genuine passion for helping others. Strong problem-solving skills will enable you to address member inquiries with confidence and empathy. As an initiative taker, you should be proactive in identifying needs and finding effective solutions. Excellent communication skills are crucial for conveying complex information clearly and effectively, fostering an engaging atmosphere for our members. Moreover, a high attention to detail will ensure that all transactions and processes run smoothly, reinforcing our commitment to exceptional service. Your ability to embody these skills will greatly contribute to a positive, collaborative environment that prioritizes our members' needs. Knowledge and skills required for the position are: 6 months of customer service experience Passion for helping others Strong problem-solving skills Initiative taker Excellent communication skills High attention to detail Punctuality and regular onsite attendance Preferred experience: Loan experience Cash-handling

SCHEDULE

(SUBJECT

TO CHANGE

)

Monday:

9:00am-6:15pm

Tuesday:

9:00am-5:15pm

Wednesday:

9:00am-5:15pm

Thursday:

9:00am-5:30pm

Friday:

9:00am-6:30pm

Saturday:

8:45am-1:15pm Saturdays will be on a rotating schedule and an opportunity to for more hours.

WILL YOU JOIN OUR TEAM?

So, what do you think? If you feel this is the right job for you, go ahead and apply! We look forward to meeting you! Zeal Credit Union is committed to a policy of equal treatment and opportunity in every aspect of its relations with employees, without regard to race, sex, color, religion, gender identity, sexual orientation, height, weight, national origin, citizenship status, age, military or veteran status, or disability, or any other classification protected by applicable federal, state or municipal law. 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Find & Apply For Membership Sales Representative Jobs in Westland, Michigan

Member Service Specialist