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Membership Sales Representative
Provo, UT
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3B Movement

Membership Sales & Community Manager at 3B Movement

Job Description

Membership Sales & Community Manager 3B Movement | Breathe

• Bend

•

Be Location:
Riverwoods, Provo, Utah Hours:

30-35 hours per week

Compensation:

$15.00+ commission and performance bonuses About 3B 3B Movement is a welcoming yoga and wellness studio where your whole nervous system can exhale. Through yoga, mat pilates, breathwork, meditation, sound experiences, and other wellness offerings, we help people move, connect, and feel better. We're looking for a warm, proactive, results-oriented person to help grow our membership community. You'll combine genuine care for people with the confidence to guide conversations, recommend the right next step, and turn interest into commitment.

Your Role:

You'll take ownership of the membership journey—from someone's first inquiry or studio visit to becoming an engaged, ongoing member. That means responding to marketing, learning names, asking thoughtful questions, understanding what brings someone through our doors, and helping them find a realistic way to make 3B part of their life. It also means consistent follow-up, directly inviting people to join, and being accountable for sales results. You'll work closely with the owner and front desk team to create a welcoming experience and a reliable sales process. What You'll Own Membership sales and follow-up Sell introductory offers, memberships, class packages, and select studio programs. Respond promptly to inquiries by phone, text, email, and in person. Proactively follow up with new leads, first-time visitors, introductory pass holders, and former members. Lead welcoming studio tours and conversations about each person's goals, interests, and availability. Recommend suitable options, address hesitations respectfully, and confidently ask for the sale. Keep clear records and next steps in Momence so every interested person receives thoughtful follow-through. Member connection and retention Help new members book their next classes and build a consistent routine. Check in with members who haven't attended recently and support renewals. Handle membership questions with care and within studio policies. Share member feedback with leadership to improve the experience. Community growth Build relationships with nearby businesses and community partners. Help turn referrals, events, and promotional campaigns into studio visits and memberships. Support sales of workshops, retreats, and teacher training as priorities are agreed with leadership. Team support and accountability Coach front desk staff on studio tours, membership conversations, and lead handoffs. Keep the team informed about current offers and membership options. Review weekly results with the owner, including follow-up activity, introductory offer conversions, new memberships, sales revenue, and retention.

Take initiative when sales slow:

reconnect with leads, identify opportunities, and follow through. Who You Are Warm and approachable: You help people feel comfortable, included, and remembered.

Confident in sales:

You enjoy making recommendations and asking people to take the next step.

Consistent:

You follow up without needing reminders and keep your commitments.

Organized:

You are systems oriented and keep accurate records.

Self-directed:

You notice what needs attention and take action.

Results-oriented:

You're comfortable working toward clear goals and discussing your numbers.

Aligned with our community:

You value movement, wellness, and respectful, pressure-free conversations. Experience A proven record of meeting sales goals and managing prospective customers through follow-up and purchase. Membership sales experience in yoga, Pilates, boutique fitness, gyms, or wellness is strongly preferred. Strong sales experience in another relationship-focused setting will also be considered. Comfort with phone outreach, in-person sales conversations, email, text, and scheduling or sales software. Experience supporting or coaching a small team is a plus. Momence experience is helpful Schedule This is an on-site position, 25-30 hours per week, with a schedule that includes key class times and some evenings or weekends. Your schedule will include dedicated time for sales follow-up, outreach, and member connection. The schedule is typically 8-1pm and 5-8 in the studio Monday through Saturday, but we have other staff that take certain days and times, so we can figure out the schedule that works best for you. How to Apply Send your résumé and a short introduction to hello@3bMovement.

com Please tell us:

About a sales goal you met or exceeded and how you achieved it. Your experience selling memberships or following up with prospective customers. Why you'd love to help grow the 3B community. Help people find their place at 3B—and a practice they want to keep coming back to.

Pay:

$15.00 - $50.00 per hour Expected hours: 20.0 - 30.0 per week

Work Location:

In person

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