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Leasing Associate River Roost Apartments | Durango, CO Overview River Roost Apartments is seeking a Leasing Associate to support leasing, resident relations, and day-to-day community operations. This role is ideal for someone who is friendly, organized, sales-minded, and comfortable working directly with prospective and current residents. As the Leasing Associate, you will be responsible for creating a strong first impression for prospects, converting leads into leases, supporting residents with questions and service needs, and helping maintain a positive community environment. This position plays a key role in occupancy, resident satisfaction, and the overall success of the property. Key Responsibilities Leasing & Sales Greet prospective residents and provide information about available apartments, pricing, amenities, and community features. Conduct property tours and highlight the benefits of living at River Roost. Follow up with leads, schedule tours, and help move prospects through the leasing process. Review and process rental applications. Assist with lease preparation, lease execution, and move-in coordination. Maintain strong knowledge of current availability, pricing, specials, and competitor activity. Resident Relations Build and maintain positive relationships with current and prospective residents. Assist residents with questions, property platforms, payments, maintenance requests, and general community processes. Communicate community policies and expectations professionally. Help resolve resident concerns in a timely and customer-focused manner. Marketing & Outreach Support marketing efforts to attract qualified prospects, including online listings, social media, outreach, and community engagement. Keep marketing materials, online content, and apartment availability information accurate and up to date. Monitor local market trends and competitor activity to help improve leasing performance. Administrative Support Maintain accurate records of prospect and resident interactions. Assist with resident files and ensure compliance with leasing policies and procedures. Help manage move-in and move-out documentation. Support general office organization and daily administrative tasks. Property Support Partner with the maintenance team to ensure apartments are ready for tours and move-ins. Walk the property regularly and report maintenance, curb appeal, or safety concerns. Assist with maintaining a clean, welcoming office and community environment. QualificationsRequired High school diploma or equivalent. Strong customer service, communication, and follow-up skills. Ability to work independently and as part of a team. Strong attention to detail and organizational skills. Professional, friendly, and approachable demeanor. Comfort using computers, email, and property management or CRM systems. Preferred Previous leasing, sales, hospitality, or customer service experience. Experience working in property management or multifamily housing. Bilingual proficiency in English and Spanish. Schedule Monday through Friday, 8:00 AM to 5:00 PM. Compensation & Benefits Competitive hourly pay based on experience. Housing discount may be available. Benefits package available for eligible employees. Access to select MCP ski resort perks, subject to company policy. Ideal Candidate The ideal candidate is someone who enjoys working with people, takes pride in follow-through, and can balance hospitality with accountability. This person should be comfortable asking for the lease, staying organized, and helping create a positive resident experience at River Roost.

Job Type:

Full-time Pay:

$20.00 - $23.00 per hour

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person