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Rental Clerk
Daly City, CA

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City Toyota

Rental Agent

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Job Description

City Toyota is looking to hire a Rental Agent. As a Rental Agent, you'll play a key role in providing excellent customer service and managing vehicle rentals. Your main responsibilities will include assisting customers with rental inquiries, preparing rental agreements, and maintaining the rental fleet. If you're detail-oriented, customer-focused, and passionate about the automotive industry, this role is for you! Pay
  • The Rental Agent Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $20.00 and $22.00. The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) to $400.00. Benefits
  • Medical, dental, and vision insurance
  • 401k retirement program
  • Opportunities for advancement
  • Paid vacation, holidays, and sick time
  • Employee discounts Responsibilities
  • Be reliable, detail-oriented, and self-motivated
  • Assist customers with check in and check out process
  • Able to multi-task while staying organized
  • Driven to provide friendly, exceptional customer service behind the counter and via multimedia (phone, email, text, etc.)
  • Previous rental experience is a plus, but not required
  • Use company approved sales and service techniques when determining customer needs
  • Offer optional products to meet customer needs
  • Prepare all rental and return documents accurately and completely.
  • Qualify each customer using our company rental requirement guidelines.
  • Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
  • Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
  • Ensure that the return date and time on the rental agreement is accurate.
  • Review all charges at the time of vehicle return.
  • Inspect and report damages on vehicles
  • Prepare the Rental Agreement Folder with all the required information.
Requirements High School Diploma or equivalent At least 21 years old Valid driver's license Driving Record that meets Company's insurability standards Minimum of 1 year customer service experience Basic computer skills Ability to speak multiple languages is a plus, but not required City Toyota is an Equal Opportunity Employer. City Toyota welcomes requests for reasonable accommodations and welcomes applicants who can perform the essential functions of the job with or without reasonable accommodation.
Job Type:
Full-time Pay:
$21.00 - $22.00 per hour
Benefits:
401(k) Dental insurance Employee discount Health insurance On-the-job training Opportunities for advancement Paid time off Vision insurance
Compensation Package:
Bonus opportunities Hourly pay Overtime pay People with a criminal record are encouraged to apply Ability to
Commute:
Daly City, CA 94014 (Required) Ability to
Relocate:
Daly City, CA 94014: Relocate before starting work (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Sick Leave
  • 401(k) Plans
  • Other Retirement and Savings