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Customer Returns and Shipping Associate in Springfield, New Jersey at

Staples Save New Salary:

$16.00 - $16.25/hr

Job Function:

Supply Chain Staples Springfield, New Jersey, 07081, United States Posted on November 5, 2026 New job! Apply early to increase your chances of getting hired. Job Description Customer Returns and Shipping Associate Shipping Associates provide exceptional customer service and have our customers needs in mind while helping them with their shipping needs and unpackaged returns in our retail store. You will be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training provided. After applying, you may have the opportunity to schedule an in-person interview within minutes. Get great perks. Flexible part time hours or full-time (depending on the stores needs), generous paid time off, weekly pay and career development program Associate discounts on in-store and online merchandise, services and warranty plans Discounts at hundreds of retailers, restaurants and more 401(k) plan with a company match Dental and vision insurance, full-time eligible for medical coverage And many more benefits Compensation based on qualifications and experience Help both your customer and your store win. Conduct all Full-Serve Shipping and Unpackaged Returns activities, including customer engagement and preparing packages for pick-up for 3rd party carriers Provide strong customer service, whether its an Amazon return, shipping a package via UPS or another related service. Engage in and identify customer needs for shipping and explain different shipping options Maintain the Shipping area to ensure efficient processing and storage of packages Ensure supplies required to process Ship and Returns are in stock Provide exceptional customer service to create a positive, inviting environment for customers Understand and use basic selling skills to engage and present solutions Be flexible on responsibilities (e.g., online pick-ups, cleaning, any other duties as assigned) Essential skills and experience: Able to work a flexible schedule based on the stores needs Must be able to engage with customers and understand their needs to drive additional sales Ability to lift/push/move materials up to the 100-pound range Strong attention to detail, organization, ability to multi-task and manage priorities Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment Manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Staples does not sponsor applicants for work visas for this position. Scan to Apply Just scan this QR code to apply from your phone. Fast Easy Apply on the go Scan to Apply Not ready to apply yet? Enter your email and we'll send you a reminder to come back and apply. Remind Me Later Explore Related Opportunities Customer Service Representatives jobs near me in New Jersey Jobs near me in New Jersey Customer Service Representatives jobs Job Location Springfield, New Jersey, 07081, United States Frequently asked questions about this position Similar Jobs In Springfield, New Jersey Hot Job Customer Communications Representative I Canon U.S.A., Inc. Burlington, New Jersey Hot Job Patient Care Coordinator Progressive Spine and Orthopaedics LLC Glen Rock, New Jersey New Parts Counter Gabrielli truck sales Dayton, New Jersey New Data Entry Order Processor Hendley Communications Inc Dayton, New Jersey New Customer Service Specialist - New Jersey Answering Service Care Robbinsville, New Jersey See Job Details