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Pool Core Return Coordinator Location:

Grand Prairie, TX Term:

Contract position•6 months (extendable)

Shift:

Monday to Friday, 8 am•5 pm

Pay Rate:

$23•$24 per hour (based on experience)

Job Summary:

Responsible for coordinating, maintaining, and expediting flow of the core returns for Pool USA to ensure a smooth production operation and customer satisfaction Proactively anticipate, resolve problems, and create conditions to support needs while achieving the target service rate requested Demonstrate creative problem solving skills along with proficient engines processes knowledge to propose process change and improvement initiatives as well as customized solutions for customer needs

Responsibilities:

Assist the front office CRC to coordinate core returns using the pickup service Work with RAR and KAM to contact, inform, and remind customers of their duties Ensure compliance with requirements of commercial policy relating to the return of property Maintain a positive working relationship with all internal and external customers Coordinate shipments of core returns to the appropriate site Help identify and clear Y4 anomalies upon reception from the customer Manage all inductions at different sites depending on need, launching the appropriate work orders, and ensure all documentation is shared Manage and maintain metrics illustrating progress of core returns Manage and maintain metrics illustrating progress of Y4 Ensure appropriate databases (SAP, OPX, PAARIS) are accurate and up to date Aid in problem solving/timeline specifications for transactions needing clarity Backup of CWB Coordinator and Asset Management Specialist Support projects improving the accuracy of the stock in the different IT systems Support initiatives to improve efficiency within the department and between departments Propose ideas and improvement project

Qualifications:

High school diploma or equivalent: and/or one to two years of related experience and/or training or an equivalent combination of education and experience Intermediate to advanced knowledge in

SAP, Microsoft Office:

Outlook, Word, and Excel (pivots and charts) and PowerPoint Good organizational skills as well as personal, email and phone communication skills Attention to detail in composing, typing and proofing materials, establishing priorities, and meeting deadlines Excellent oral and written communication skills Strong problem-solving skills Effective leadership skills Ability to recommend suggestions and make sound business decisions Strategic thinker who sets priorities and goals Flexibility and multi-tasking capabilities in a fast paced environment To apply please email your resume to Cindy at: cwhitaker@cantech.agency AER1 #AER1HIGH