Find & Apply For Rental Clerk Jobs in Tomball, Texas

At Texas State Rentals we pride ourselves on providing top-tier heavy equipment solutions to the construction, industrial, and infrastructure sectors. Our fleet includes everything from excavators and bulldozers to aerial lifts and telehandlers. We are committed to reliability, safety, and exceptional customer service. We are looking for an energetic and detail-oriented Rental Coordinator to join our fast-paced operations team and help keep our projects moving forward. Position Overview The Rental Coordinator serves as the primary point of contact for our customers and internal teams regarding equipment availability, reservations, and contract management. In this role, you will manage the rental lifecycle from initial inquiry to equipment return and billing reconciliation. Success in this position requires strong multitasking abilities, clear communication, and a proactive approach to problem-solving within the heavy machinery industry.

Key Responsibilities Customer Service & Sales Support:

Answer incoming customer inquiries regarding equipment availability, rental rates, specifications, and delivery options.

Reservation Management:

Process rental orders, generate quotes, draft contracts, and secure necessary customer documentation (e.g., certificates of insurance, credit applications).

Logistics Coordination:

Coordinate with the dispatch and yard teams to schedule timely delivery and pick-up of heavy equipment, ensuring drivers have accurate routing and site contact information.

Fleet Tracking:

Maintain up-to-date tracking of equipment status (available, on-rent, maintenance/repair, or staging) using our rental management software.

Billing & Administrative Tasks:

Process extensions, off-rents, and invoicing discrepancies. Audit contracts and assist the accounting department with billing inquiries.

Problem Resolution:

Handle equipment exchange requests, service call escalations, or delivery delays professionally and efficiently to maintain high customer satisfaction.

Qualifications & Requirements Experience:

1-3 years of experience in customer service, logistics coordination, dispatching, or rental operations—preferably within the heavy equipment, construction, or tool rental industry.

Industry Knowledge:

Familiarity with heavy machinery, construction equipment, or commercial vehicles is a strong plus.

Technical Skills:

Proficiency in MS Office Suite (Word, Excel, Outlook) and experience with industry-specific rental management software (e.g., InTempo, Point-of-Rental, Wynne) or ERP systems.

Communication:

Exceptional verbal and written communication skills with a professional, customer-first demeanor.

Organizational Skills:

Excellent multi-tasking abilities with high attention to detail in a fast-moving, high-pressure environment.

Education:

High school diploma or equivalent; associate's or bachelor's degree in Business Administration, Supply Chain, or a related field is preferred. What We Offer Competitive salary commensurate with experience Comprehensive benefits package (Medical, Dental, Vision, 401(k) with company match) Paid time off (PTO) and paid holidays Opportunities for internal growth and professional development A supportive, dynamic, and safety-focused team environment

Job Type:

Full-time Pay:

$45,000.00 - $55,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Health savings account Life insurance

Experience:

previous rental: 2 years (Required)

Trucking Dispatch:

2 years (Required)

Commercial Construction:

2 years (Required)

Trucking:

2 years (Required) Ability to

Relocate:

Tomball, TX 77375: Relocate before starting work (Required)

Work Location:

In person