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Retail Sales Associate
Fort Bragg, CA
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Mendocino Coast Botanical Gardens

Admissions & Store Staff

Job Description

Mendocino Coast Botanical Gardens (MCBG) is seeking a part-time Store Sales & Guest Services Representative who will assist in ensuring the success of our admissions and unique retail gift shop, The Garden Store. The ideal candidate will have at least one year of retail and guest services experience and basic plant knowledge.. The Store Sales and Guest Services Representative will be responsible for retail sales, nursery sales, assisting guests with mobility scooters, greeting guests, selling Gardens admissions, and creating a welcoming and informative environment for all.
STORE SALES & GUEST SERVICES REPRESENTATIVE REPORTS TO
Guest Services Manager
POSITION
Part-time (up to 29 hours/week) non-exempt. Starting salary $19/hr.
HOURS:
Monday, Wednesday, Friday 9:00am- 5:00pm. May be asked to work weekends, special events and/or evenings on occasion.
APPLICATION INSTRUCTIONS
Please submit a cover letter along with a resume to the MCBG Guest Services Manager, Elizabeth Catinna at guestservices (at) gardenbythesea (dot) org.
RESPONSIBILITIES
Provide high quality customer service to all guests in every transaction Greet members/guests in a sincere and friendly manner Accurately process transactions in Agile (ticketing) and merchandise sales in Lightspeed (POS) Provide orientation to the Gardens and answer questions regarding the Gardens Maintain flexibility and perform a variety of duties as assigned Maintain stellar attendance and punctuality Maintain a neat and orderly work environment Answer and direct phone calls Assist guests shopping at the Gardens's plant nursery Assist with inventory, pricing, merchandising, shipping/receiving as needed Stay current on the Gardens and upcoming activities, including events, workshops, etc.
Work collaboratively with all co-workers:
including retail, horticultural, maintenance, nursery, and administrative staff
ESSENTIAL QUALIFICATIONS
High School Diploma or equivalent 1-3 years of direct retail experience using a point-of-sale cash register is a plus Effective teamwork skills and cross-functional collaborative capacity Ability to take direction and work well independently, as the situation requires Be a team player and have the desire to work in a collaborative environment Ability to lift and carry up to 20 lbs Basic computer literacy Bilingual is a plus (English/Spanish)
ABOUT MENDOCINO COAST BOTANICAL GARDENS
The Mendocino Coast Botanical Gardens is a nonprofit botanical garden with a unique mixture of manicured gardens and wild habitats located along the Pacific Ocean. Each year, more than 100,000 people experience the wonder of nature in all its seasons. This nonprofit botanical destination is a place for guests to be inspired and experience the simple joy of a natural setting. The Gardens' work environment is built on teamwork and making certain our guests have an inspiring experience.
Pay:
From $19.00 per hour Expected hours: No more than 29.0 per week
Benefits:
Employee discount
Work Location:
In person

Benefits

  • Dental Insurance
  • Discounts/Reimbursements
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