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Retail Sales Associate
Lindsay, CA
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Now viewing: Customer Service Associate at Print & Ship Store
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The Depot

Customer Service Associate at Print & Ship Store

Job Description

Job Summary As a Customer Service Associate, you'll be the friendly face of our new store in Lindsay, guiding customers through their printing and shipping needs. This role combines customer service with technical expertise, ensuring each project is handled efficiently and accurately. You'll manage print jobs, process online orders, assist with packaging and shipping, and provide exceptional support to clients while maintaining a clean and organized workspace. This job requires a diverse skill set, and is a great opportunity to grow your skills in a vibrant setting. We're looking to hire long-term for the morning shift from 8AM-1PM M-F. Feel free to apply if you feel you have the traits and skills outlined below and would ace the responsibilities the job entails. Responsibilities Greet customers warmly and assess their printing and shipping requirements with enthusiasm. Operate office equipment including computers, printers, and scanners. Prepare shipments by packing items securely, taping and labeling packages accurately. Process orders received online by picking the right products off the shelves, preparing them for shipping, and updating the order records. Answer phone calls from customers and assist them as needed. Conduct quality control checks on printed materials to meet standards for color accuracy, finishing details, and overall presentation. Maintain inventory of supplies like inks, papers, labels, and packaging materials; restock as needed to keep operations running smoothly. Favorable traits and skills Outgoing with a cheerful disposition, eager to help customers Enthusiastic to contribute your best to the success of the business Ability to learn new processes, having a knack for solving problems, and adapting when things don't go according to plan Computer skills; experience with graphics editing a plus Commitment to reliability and dependability, ability to work without supervision Excellent organizational skills with attention to detail and a passion for accuracy Effective communication skills to assist customers clearly and professionally Ability to communicate in English and Spanish This role offers an exciting opportunity to develop your expertise while delivering outstanding service in a lively work environment. We value proactive individuals eager to contribute to our team's success!
Pay:
From $20.00 per hour Expected hours: 5.0 per week
Benefits:
Employee discount
Education:
High school or equivalent (Preferred)
Language:
Spanish (Preferred)
Work Location:
In person

Benefits

  • Dental Insurance
  • Discounts/Reimbursements
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