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Lead Quality Engineer

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Retail Systems Location:

San Ramon, CA (Onsite)

Job Type:

C2C About the Role Join a dynamic retail technology team as a Lead Quality Engineer, responsible for driving the quality, reliability, and scalability of mission-critical retail store systems. You will lead quality strategy and automation for Point of Sale (POS), Order Fulfillment, Inventory Management, and Store Operations platforms that power seamless in-store and omnichannel experiences. As we expand internationally, you'll validate localization, compliance, and country-specific workflows, ensuring our systems deliver exceptional experiences for both customers and store associates. Responsibilities

• Own and execute end-to-end quality strategies for retail store applications, covering

POS, OMNI

fulfillment, inventory, and store operations.

• Develop robust test plans, test cases, and validation frameworks for functional, integration, regression, user acceptance, and performance testing.
• Validate critical omnichannel workflows: Ship-from-store, Buy Online Pickup In Store (BOPIS), split shipments, cancellations, returns, exchanges, inventory receiving, and transfers.
• Ensure seamless integration with Shopify, ERP, OMS, loyalty, payment, and third-party retail platforms, verifying accurate data synchronization and business process execution.
• Build and maintain scalable automated testing frameworks (API, UI, integration, data validation, regression) and integrate into CI/CD pipelines.
• Support global store launches by validating localization, taxation, currency handling, compliance, and regional configurations.
• Validate store system performance with real POS hardware, barcode scanners, receipt printers, payment terminals, and mobile devices in real-world scenarios.
• Develop quality metrics and dashboards to monitor defect trends, release readiness, production incidents, and system reliability.
• Lead data quality and reconciliation efforts across inventory, order management, financial, customer, and loyalty platforms.
• Collaborate with engineering, product, retail operations, and business teams throughout the development lifecycle, mentoring team members on best practices. Required Skills and Experience
• 5+ years in Quality Engineering, Software QA, Test Automation, or Retail Systems Validation.
• Proven experience testing retail store systems for physical stores, including

POS, OMNI

fulfillment, inventory, and store operations applications.

• Deep understanding of retail business processes and omnichannel workflows.
• Strong hands-on skills with test automation frameworks and CI/CD integration.
• Proficiency in SQL for data validation and reconciliation.
• Experience testing APIs, integrations, and distributed systems.
• Knowledge of software quality methodologies and SDLC best practices. Preferred Skills
• Experience with Shopify, ERP, OMS, WMS, and loyalty system integrations.
• Exposure to event-driven architectures (e.g., Kafka), AWS cloud, Docker, Kubernetes.
• Familiarity with monitoring and observability tools (Splunk, New Relic).
• Background supporting international retail deployments and compliance requirements. Benefits
• Lead critical quality initiatives with direct impact on customer experience and global retail expansion.
• Work onsite in a collaborative, fast-paced retail technology environment in San Ramon, CA.
• Opportunity to advance your career by mentoring others, owning quality strategy, and driving innovation in test automation and retail systems.

How to Apply Ready to shape the future of retail systems? Submit your resume today to be considered for this high-impact Lead Quality Engineer position.