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Retail Team Leader at Independence in Independence, Kentucky at Ohio Valley Goodwill Industries Rehabilitation Center, Inc.

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$14.00 - $15.00/hr

Job Function:

Admin/Clerical/Secretarial Ohio Valley Goodwill Industries Rehabilitation Center, Inc. Independence, Kentucky, 41051, United States Posted on November 10, 2026 New job! Apply early to increase your chances of getting hired. Job Description Retail Team Leader Lead with Purpose. Grow Your Career. Make a Difference. Are you ready to take the next step in your retail career while making a meaningful impact in your community? At Ohio Valley Goodwill Industries , you'll do more than supervise a team. You'll help change lives. We believe careers should grow as quickly as your ambition. That's why we invest in our employees through leadership development, digital learning opportunities, and career advancement pathways that can help you increase your skills and earning potential. When you join Goodwill, you're joining a mission-driven organization dedicated to eliminating barriers, empowering individuals, and unlocking human potential. Why Join Goodwill? ✅ Opportunities for career growth and promotion ✅ Leadership development and digital training programs ✅ Meaningful work that directly supports your community ✅ Supportive team environment focused on success and service ✅ Chance to make a difference every day About Ohio Valley Goodwill Industries Founded in 1916, Ohio Valley Goodwill Industries is one of Ohio's largest providers of rehabilitation and employment services. Revenue generated through our retail stores helps support thousands of individuals with disabilities and local veterans experiencing homelessness, creating opportunities for independence and success. What You'll Do As a Retail Team Leader , you'll play a key role in driving store success, delivering exceptional customer experiences, and developing team members. You'll partner with store leadership to ensure smooth daily operations while motivating associates to achieve sales and production goals. Key Responsibilities Support the Retail Store Manager in overseeing daily store operations Deliver outstanding customer service and resolve customer concerns professionally Coach, train, and develop retail associates to maximize performance Provide leadership, guidance, and feedback to team members Help maintain a safe, productive, and welcoming store environment Monitor sales transactions and ensure proper cash-handling procedures are followed Address escalated customer and operational issues Ensure accurate pricing, quality standards, and merchandising execution Support inventory management and production processes Drive team productivity and achievement of store goals Ensure compliance with company policies and procedures What We're Looking For Preferred Qualifications Previous retail leadership or supervisory experience (1+ year preferred) Strong customer service and problem-solving skills Ability to motivate, coach, and develop team members Effective communication skills in English Flexibility to work opening, production, and closing shifts Leadership Responsibilities This role provides training, direction, and work delegation for: Donation Attendants Merchandise Processors Sales Associates Physical Requirements Ability to stand and walk for extended periods Frequent bending, stooping, twisting, kneeling, and reaching Ability to lift and carry up to 35 pounds, with or without reasonable accommodation Ability to work in a fast-paced retail environment Regular and reliable attendance required

Pay & Benefits Starting Pay:

$14.00 per hour starting and then can move up to $15/hour after completing digital literacy training. Ready to Build Your Future? If you're looking for a leadership opportunity where your work truly matters, we'd love to hear from you. Join a team that invests in your growth while making a positive impact in the lives of others. Apply today and take the next step toward a rewarding career with Goodwill. Please complete the application and attach a detailed resume. Incomplete applications will not be considered. Ohio Valley Goodwill Industries is an Equal Opportunity Employer/Veterans/Disabled.

•Great People Know Great People!

•Internal employees can earn a $300 referral bonus by referring a candidate who is hired and completes 90 days of employment . To ensure you receive credit for your referral, please have the candidate include your full name on their application. Start referring today! Scan to Apply Just scan this QR code to apply from your phone. Fast Easy Apply on the go Scan to Apply Not ready to apply yet? Enter your email and we'll send you a reminder to come back and apply. Remind Me Later Explore Related Opportunities Miscellaneous Managers jobs near me in Kentucky Jobs near me in Kentucky Miscellaneous Managers jobs Job Location Independence, Kentucky, 41051, United States Frequently asked questions about this position Similar Jobs In Independence, Kentucky Hot Job Make Ready Technician NorthPoint Development LLC West Chester, Ohio Hot Job Pricing Coordinator Modern Office Methods Cincinnati, Ohio Software Support Engineer Storage Solutions Inc Erlanger, Kentucky Key Supervisor Bob Evans Restaurants Oxford, Ohio Retail Team Leader at Loveland Ohio Valley Goodwill Industries Rehabilitation Center, Inc. Loveland, Ohio See Job Details