Find & Apply For Retail Sales Associate Jobs in Lenexa, Kansas

Sales Support & Customer Operations Associate Livella Brand Group Lenexa, KS Job Details Part-time From $22 an hour 6 hours ago Qualifications Pricing Customer order taking Logistics customer service Sales order data entry English Attention to detail Full Job Description Position Summary Livella Brand Group is looking for a dependable, organized, and customer-focused person to support our Sales Support & Customer Operations function. The Associate will assist customers and the sales team with quotes, order entry, CRM opportunities, vendor registrations, backorders, shipment tracking, invoices, returns, service coordination, and other customer-support responsibilities. This position provides additional capacity and dependable coverage during busy periods, vacations, illness, meetings, and other absences. Key Responsibilities Customer Support Respond promptly and professionally to customer requests. Assist with routine questions regarding quotes, orders, pricing, availability, tracking, invoices, returns, service, and backorders. Follow assigned customer requests through completion. Provide proactive updates when order status changes. Quotes & Orders Prepare routine customer quotes using established pricing and procedures. Review and process customer purchase orders. Verify products, pricing, quantities, shipping information, and other required details. Enter orders accurately into manufacturer systems. Send order confirmations and maintain accurate records. CRM & Vendor Opportunities Enter and update opportunities in the company CRM. Maintain accurate project, customer, value, timing, and salesperson information. Assist with manufacturer and vendor opportunity registrations. Support special pricing programs, and project registrations. Track approvals, registration numbers, expiration dates, and outstanding information. Backorders & Order Follow-Up Monitor open orders and backorders. Keep customers informed of delays and expected availability. Provide shipment tracking when products ship. Follow up with manufacturers when updated information is needed. Returns, Service & Documentation Initiate routine returns and return authorizations. Provide customers with return and service instructions. Assist with manufacturer service and repair processes. Provide tracking, invoices, acknowledgments, and other order documentation. What We Are Looking For Organized Dependable Detail-oriented Customer-service focused A clear communicator Strong at follow-through Comfortable learning technology Curious and willing to learn Performance Expectations Accuracy Response time Organization and follow-through Customer service CRM and vendor-registration accuracy

Dependability Pay:

From $22.00 per hour Expected hours: 25.0 - 30.0 per week

Language:

English (Required) Shift availability: Day Shift (Required)

Work Location:

In person