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Retail Sales Associate
Perry Hall, MD
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Club Pilates Perry Hall

Sales Associate

Job Description

A Sales Associate at Club Pilates is vital to the studio's success, driving membership sales, delivering exceptional customer service, and creating a welcoming atmosphere for members and guests. Sales Build relationships with potential members and guests. Follow up on leads daily through calls, texts, and/or emails to secure memberships or class bookings. Assist with the intro class sales process to enroll new members (this includes speaking to a small group of prospects about our studio/memberships). Expert on all studio offerings including membership tiers, pricing, policies, and class information. Service Provide premium boutique fitness studio level customer service. Foster a sense of community by building relationships and creating an inclusive, welcoming environment. Handle member inquires, concerns, and complaints professionally and efficiently. Operations Assist with daily studio operations, including opening and closing procedures. Maintain a clean and organized environment (front desk, retail area, bathrooms, and studio space). Ensure all products are well-stocked and displayed appropriately. Complete other duties as assigned by Management.
The Ideal Candidate:
Has excellent verbal and written customer service skills. Is willing and comfortable with making phone calls and holding phone conversations. Has previous sales and/or customer service experience. Is extremely comfortable with navigating technology, including an electronic sales system. Has an interest in health & fitness and empowering others on their wellness journeys. Able to handle multiple tasks simultaneously. Is reliable and dependable.
Schedule:
Current opening is hiring for our Sunday Sales Shift (9:15am-1:45pm) This is a weekly, recurring shift Availability to assist with team coverage during evenings and Saturdays is a plus
Pay:
$15.00 per hour
Education:
High school or equivalent (Required) Ability to
Commute:
Perry Hall, MD 21128 (Required)
Work Location:
In person
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