Find & Apply For Retail Sales Associate Jobs in Mount Pleasant, Michigan

Shift Lead/Budtender 914 E Pickard St, Mount Pleasant, MI 48858 $18 - $22 an hour - Part-time Apply with Indeed About the Role We are seeking a friendly, professional, and knowledgeable Budtender / Receptionist to join our cannabis retail team. This dual-role position combines outstanding customer service at the front desk with product education and sales on the sales floor. You will be the first point of contact for customers and a trusted guide helping them select the right products. Key Responsibilities Shift Operations Open or close the store according to company procedures (as assigned). Oversee the sales floor, reception, and budtending stations during the shift. Ensure all staff are following company policies, safety protocols, and state cannabis regulations. Maintain a clean, organized, and professional retail environment. Handle escalated customer issues and resolve problems efficiently. Compliance & Security Enforce age verification, purchase limits, and all state/local cannabis rules. Monitor and support accurate use of the POS system (e.g., Dutchie) and track-and-trace system (e.g., Metrc). Perform or supervise cash counts, drawer reconciliations, and drop procedures. Report any compliance, security, or inventory discrepancies immediately to management. Support proper product handling, labeling, and storage throughout the shift. Team Support & Leadership Assign tasks and stations to budtenders and support staff during the shift. Coach team members in real time on product knowledge, sales techniques, and customer service. Lead or assist with pre-shift huddles and communicate important updates. Model professional behavior and help maintain a positive team atmosphere. Cover breaks and step into budtending or reception as needed. Sales & Inventory Support Drive sales by supporting upselling, product education, and merchandising standards. Assist with receiving, stocking, and rotating product when required. Monitor inventory levels on the floor and communicate low-stock or issues to management. Help ensure accurate sales transactions and minimize voids/errors. Required Qualifications High school diploma or equivalent. 1+ years of retail or customer service experience (cannabis experience preferred). Strong knowledge of cannabis products and basic state regulations. Comfortable using POS systems and handling cash accurately. Ability to lead by example and communicate clearly with team members and customers. Reliable, detail-oriented, and able to stay calm under pressure. Must be 21+ and able to pass background check and required screenings. Availability to work flexible shifts, including evenings, weekends, and holidays. Preferred Qualifications Previous experience in a cannabis dispensary or regulated retail environment. Familiarity with Dutchie (or similar POS) and Metrc. Prior shift lead, supervisor, or key-holder experience. Strong product knowledge and sales skills. Physical & Work Environment Requirements Ability to stand and walk for long periods and lift up to 40 lbs. Work in a fast-paced retail environment with frequent customer interaction. Exposure to cannabis products and aromas.

Pay:

$18.00 - $22.00 per hour Application Question(s): Available to work nights and weekends -

Yes or No Work Location:

In person