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Go! Store Manager
Job Description
Go! Store Manager
Mashantucket, CT
- Foxwoods Tanger Outlet
Job Type
Full-time
Description
Job Title:
Store Manager
FLSA:
Hourly
s to: Director of Retail Sales
ABOUT US
Go! Retail Group is based in Austin, Texas. We are an established retailer with a passion for innovation, operations andmunity. The parentpany to Go! Stores, Attic Salt Stores, Toys"R"Us Flagship, Calendars, Snoozimals and Tiny Headed Kingdom.
We are the dominant retailer of calendars, games and toys products in shopping centers nationwide. We opened our first stores in 1993, and operate 200 year-round stores and 600 seasonal stores in malls, outlets, shopping centers, and lifestyle centers across the United States. In addition, we operate 3PL services and manage two large distribution centers.
Go! Retail Group boasts an admirably stable workforce, with many employees having more than 10 years of tenure. For more information on ourpany, visit goretailgroup.
Our Values:
We are a family-owned business and believe in operating responsibly and with heart.
Our values are the foundation to our business.
Innovate and collaborate: We never want to stop dreaming and bringing ideas to life as a team.
Integrity and transparency: How we show up in everything we do matters to us.
Community:
We take pride in being a supportive and flexible employer, building deep relationships with our partners, and have a positive impact on our diversemunities and ecosystems.
Fun:
At the core, Go! Retail Group is about bringing joy to our customers. The process to get t should be fun and challenging.
Overview:
The Store Manager must be a strong leader that is responsible for overseeing the day-to-day operations of a stores that include understanding of KPI's and sales data. Be proactive in meeting sales goals by training staff to be proficient with their roles while providing feedback that leads to high levels of customer satisfaction.
Essential Functions:
Leadership
Drive team morale by celebrating successes involving great employee performance, achievement of sales goal, great attention to detail, etc.
Give staff financial goals and sales targets to meet on a scheduled basis
Evaluating staff based on performance-bases metrics
Deal with all issues that arise from staff or customers plaints, grievances etc.)
Be a shining example of a professional with high performance
Retail Sales
Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.
Be aware of our consumer marketing initiatives
Participate in our promotions to maximize sales
Ensure high levels of customer satisfaction through excellent service
Drive sales and provide a great experience for guests
Work with your Area Sales Manager to maximize sales results
Merchandise the product and follow our visual direction and standards
Create an Active Selling environment
Staff Management
Hire a great team
Train your staff to provide outstanding customer service and train your staff on these standards
Manage staff payroll and schedules, including store payroll budget
Performance evaluations and metrics
Monitoring the performance of personnel and provide coaching and feedback as needed
Talent management
Work with HR with all employee relations, disciplinary issues and terminations
Store Operations
Make daily bank deposits
Manage the store, inventory, loss prevention etc.
Abide bypany policies, procedures and represent thepany in a positive fashion
Ensure the store meets health and safety regulations andpany processes
Assemble the store
Manage the store openings and closing
Ad to mall guidelines and continue the great relationships Go! Calendars, Games and Toys has fostered with the malls
Collect guest e-mail addresses through text to join
Requirements
Qualifications/Basic Job Requirements:
Proven successful experience as a retail store manager with sales focus
1+ years of retail experience / management experience
Proven ability to drives sales
Excellent problem-solving abilities
Create a customer focus environment
Stronganizational and strong leadership skills
Goodmunication and interpersonal skills
Enthusiasm about being an impactful and innovative leader
Self-motivated, passionate about the work you put out, lead with optimism and a solution-oriented mindset
High integrity, accountability, reliability, and responsible individual who is open to feedback
Kledge in retail operations, sales, customer service, merchandising, inventory control, and loss prevention
Excellent kledge of retail management POS systems, basicputer skills, and Microsoft office
Able to perform basic math functions
Flexible and strives in fast paced environment
Attention to detail
Job Posting Information:
Pay Rate:
see below at bottom of posting
Full-time
Weekends as needed
Evenings as needed
This posting will remain open until filled. You are encouraged to early.
Benefits:
Medical
Dental
Vison
Life Insurance
Short-Term & Long-Term Disability
Employee Assistance Program
Employee discount
401K retirement plan
Paid time off
Floating Holidays
Birthday Day Off
Paid Maternity Leave
This job description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualification may vary based on assignment or group.
Go! Calendar Holdings, LLC is an equal opportunity employer and does not discriminate against individuals on the basis of race, gender, age, national origin, religion, marital status, veteran status, or sexual orientation.
__________________________________________________________________________________________________________________________
PHYSICAL DEMAND
- The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable amodations may be made to enable individuals with disabilities to perform the essential functions.
- The employee must occasionally lift and/or move up to 30 pounds.
- Specific vision abilities required by this job include close vision, distance vision and peripheral vision.
- While performing the duties of this job, the employee is regularly required to talk and hear.
- The employee is frequently required to use hands to finger, handle, or feel.
- The employee is required to stand; walk; reach with hands and arms.
WORK ENVIRONMENT
- The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job working in a retail sales environment.
The noise level in the work environment is usually moderate.
Physical and Mental Requirements/Work Environment:
Retail Store Environment
The following are the physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position. Upon request for a reasonable amodation, Calendar Club may be able to adjust or excuse one or more of these requirements, depending on the requirement, the essential functions to which it relates, and the proposed amodation.
_ Color Perception (Red, Green, Amber)
X Seeing
X Clear Speech
X Touching
X Hearing/Listening
X Finger
X Hand
X Dexterity
X Climbing
_ Ability to Mount and Dismount Forklift/Truck
X Pushing/Pulling
X Lifting (up to 30 pounds)
X Carrying (up to 30 pounds)
_ Driving (local/over the road)
X Ability to move distances within and between locations/offices
X Standing for long periods of time
Mental/Reasoning Requirements:
X Reading-Simple
X Reading
- Complex
X Writing - Complex
X Writing-Simple
X Basic Math Skills
X Analysis/Comprehension
X Judgment/Decision Making
X Clerical
Work Environment:
X Shift Work
X Works Alone
X Works with others
X Verbal w/Others
X Face-to-Face X Inside
_ Outside
_ Extreme heat
_ Extreme Cold
Mechanical Equipment
X Noise
Pressurized Equipment
X Electrical Equipment
X High Places
X Moving Objects
Fumes/Odors
_ Hazardous/Materials
X Dirt/Dust
Note:
Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable amodations or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as aplete list of all responsibilities, duties and skills required of employees in this position.
Salary Description
25.00/ Hr.
Benefits
- Paid Time Off (PTO)
- Floating Holidays
- 401(k) Plans
- Other Retirement and Savings