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Retail Store Manager / Supervisor
Mashantucket, CT

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Go! Retail Group and Calendar Holdings LLC.

Go! Store Manager

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Job Description

Go! Store Manager

Mashantucket, CT

  • Foxwoods Tanger Outlet
    Job Type
    Full-time
    Description
Job Title:

Store Manager

FLSA:

Hourly

s to: Director of Retail Sales

ABOUT US

Go! Retail Group is based in Austin, Texas. We are an established retailer with a passion for innovation, operations andmunity. The parentpany to Go! Stores, Attic Salt Stores, Toys"R"Us Flagship, Calendars, Snoozimals and Tiny Headed Kingdom.

We are the dominant retailer of calendars, games and toys products in shopping centers nationwide. We opened our first stores in 1993, and operate 200 year-round stores and 600 seasonal stores in malls, outlets, shopping centers, and lifestyle centers across the United States. In addition, we operate 3PL services and manage two large distribution centers.

Go! Retail Group boasts an admirably stable workforce, with many employees having more than 10 years of tenure. For more information on ourpany, visit goretailgroup.

Our Values:

We are a family-owned business and believe in operating responsibly and with heart.

Our values are the foundation to our business.

Innovate and collaborate: We never want to stop dreaming and bringing ideas to life as a team.

Integrity and transparency: How we show up in everything we do matters to us.

Community:

We take pride in being a supportive and flexible employer, building deep relationships with our partners, and have a positive impact on our diversemunities and ecosystems.

Fun:

At the core, Go! Retail Group is about bringing joy to our customers. The process to get t should be fun and challenging.

Overview:

The Store Manager must be a strong leader that is responsible for overseeing the day-to-day operations of a stores that include understanding of KPI's and sales data. Be proactive in meeting sales goals by training staff to be proficient with their roles while providing feedback that leads to high levels of customer satisfaction.

Essential Functions:

Leadership

Drive team morale by celebrating successes involving great employee performance, achievement of sales goal, great attention to detail, etc.

Give staff financial goals and sales targets to meet on a scheduled basis

Evaluating staff based on performance-bases metrics

Deal with all issues that arise from staff or customers plaints, grievances etc.)

Be a shining example of a professional with high performance

Retail Sales

Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.

Be aware of our consumer marketing initiatives

Participate in our promotions to maximize sales

Ensure high levels of customer satisfaction through excellent service

Drive sales and provide a great experience for guests

Work with your Area Sales Manager to maximize sales results

Merchandise the product and follow our visual direction and standards

Create an Active Selling environment

Staff Management

Hire a great team

Train your staff to provide outstanding customer service and train your staff on these standards

Manage staff payroll and schedules, including store payroll budget

Performance evaluations and metrics

Monitoring the performance of personnel and provide coaching and feedback as needed

Talent management

Work with HR with all employee relations, disciplinary issues and terminations

Store Operations

Make daily bank deposits

Manage the store, inventory, loss prevention etc.

Abide bypany policies, procedures and represent thepany in a positive fashion

Ensure the store meets health and safety regulations andpany processes

Assemble the store

Manage the store openings and closing

Ad to mall guidelines and continue the great relationships Go! Calendars, Games and Toys has fostered with the malls

Collect guest e-mail addresses through text to join

Requirements

Qualifications/Basic Job Requirements:

Proven successful experience as a retail store manager with sales focus

1+ years of retail experience / management experience

Proven ability to drives sales

Excellent problem-solving abilities

Create a customer focus environment

Stronganizational and strong leadership skills

Goodmunication and interpersonal skills

Enthusiasm about being an impactful and innovative leader

Self-motivated, passionate about the work you put out, lead with optimism and a solution-oriented mindset

High integrity, accountability, reliability, and responsible individual who is open to feedback

Kledge in retail operations, sales, customer service, merchandising, inventory control, and loss prevention

Excellent kledge of retail management POS systems, basicputer skills, and Microsoft office

Able to perform basic math functions

Flexible and strives in fast paced environment

Attention to detail

Job Posting Information:
Pay Rate:

see below at bottom of posting

Full-time

Weekends as needed

Evenings as needed

This posting will remain open until filled. You are encouraged to early.

Benefits:

Medical

Dental

Vison

Life Insurance

Short-Term & Long-Term Disability

Employee Assistance Program

Employee discount

401K retirement plan

Paid time off

Floating Holidays

Birthday Day Off

Paid Maternity Leave

This job description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualification may vary based on assignment or group.

Go! Calendar Holdings, LLC is an equal opportunity employer and does not discriminate against individuals on the basis of race, gender, age, national origin, religion, marital status, veteran status, or sexual orientation.

__________________________________________________________________________________________________________________________

PHYSICAL DEMAND
  • The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable amodations may be made to enable individuals with disabilities to perform the essential functions.
  • The employee must occasionally lift and/or move up to 30 pounds.
  • Specific vision abilities required by this job include close vision, distance vision and peripheral vision.
  • While performing the duties of this job, the employee is regularly required to talk and hear.
  • The employee is frequently required to use hands to finger, handle, or feel.
  • The employee is required to stand; walk; reach with hands and arms.
WORK ENVIRONMENT
  • The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job working in a retail sales environment.

The noise level in the work environment is usually moderate.

Physical and Mental Requirements/Work Environment:

Retail Store Environment

The following are the physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position. Upon request for a reasonable amodation, Calendar Club may be able to adjust or excuse one or more of these requirements, depending on the requirement, the essential functions to which it relates, and the proposed amodation.

_ Color Perception (Red, Green, Amber)

X Seeing

X Clear Speech

X Touching

X Hearing/Listening

X Finger

X Hand

X Dexterity

X Climbing

_ Ability to Mount and Dismount Forklift/Truck

X Pushing/Pulling

X Lifting (up to 30 pounds)

X Carrying (up to 30 pounds)

_ Driving (local/over the road)

X Ability to move distances within and between locations/offices

X Standing for long periods of time

Mental/Reasoning Requirements:

X Reading-Simple

X Reading

  • Complex
    X Writing
  • Complex
    X Writing-Simple
    X Basic Math Skills
    X Analysis/Comprehension
    X Judgment/Decision Making
    X Clerical
Work Environment:

X Shift Work

X Works Alone

X Works with others

X Verbal w/Others

X Face-to-Face X Inside

_ Outside

_ Extreme heat

_ Extreme Cold

Mechanical Equipment

X Noise

Pressurized Equipment

X Electrical Equipment

X High Places

X Moving Objects

Fumes/Odors

_ Hazardous/Materials

X Dirt/Dust

Note:

Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable amodations or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as aplete list of all responsibilities, duties and skills required of employees in this position.

Salary Description

25.00/ Hr.

Benefits

  • Paid Time Off (PTO)
  • Floating Holidays
  • 401(k) Plans
  • Other Retirement and Savings