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Retail Store Manager / Supervisor
Mineral Bluff, GA
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North Georgia Mountain Crisis Network Position Summary The Thrift Store Coordinator oversees the daily operations of the thrift store, ensuring an organized, welcoming, and mission-aligned environment. This role manages donations, merchandising, volunteers, administrative duties, social media, and community engagement while supporting the organization's financial goals and visibility. Primary Responsibilities Store Operations Oversee and manage daily thrift store operations to ensure a clean, safe, and customer-friendly environment. Open and close the store following organizational procedures. Maintain organized sales floors, back rooms, donation intake areas, and storage spaces. Ensure all pricing, tagging, and merchandise displays follow established guidelines. Donations & Inventory Receive, sort, evaluate, and process donated items for quality and resale suitability. Organize merchandise for efficient restocking and inventory rotation. Maintain accurate inventory levels and ensure timely removal of unsellable items. Administrative & Reporting Duties Run monthly sales and operations reports as required. Schedule, complete, and submit timesheets accurately and timely. Ensure compliance with organizational financial and reporting procedures. Customer Service & Community Engagement Provide friendly, professional service to customers and donors. Receive, document, and respond to feedback from shoppers to improve store operations and customer experience. Build and maintain positive relationships within the local community to support donations, partnerships, and visibility. Volunteer & Staff Management Educate community on organization's mission while training and supervising volunteers. Provide clear instructions, coaching, and staff meetings to ensure consistency and performance. Communication & Coordination Communicate regularly with the Assistant Director regarding store needs, staffing and operational updates. Collaborate with leadership to ensure alignment with organizational goals and procedures. Marketing & Social Media Manage thrift store social media platforms to promote sales, events, donation needs, and community updates. Create engaging content, including photos, posts, and announcements, aligned with organizational branding. Support marketing initiatives and special events designed to increase store traffic and donations. Qualifications High school diploma or GED required, some college preferred. Retail or thrift store experience greater than a year is a MUST. Experience supervising staff or volunteers is a plus. Strong communication, organization, and multitasking abilities. Ability to lift and move items up to 50 lbs. Proficiency with basic computer software, point-of-sale systems, and social media platforms. Work Environment Frequent standing, bending, lifting, and moving merchandise. Rotating Saturday shifts Fast-paced retail environment with frequent public interaction. How to
Apply:
Please send you resume to anjel@ngmcn.org If you have any questions about the position, please feel free to reach out.