Find & Apply For Retail Store Manager / Supervisor Jobs in Ammon, Idaho

at Walgreens in Ammon, Idaho, United States Job Description

+ Responsible for learning Walgreens' operations and ways of working to lead "one-box" (full store operations across front-end and pharmacy). Responsible for completing accelerated development track to Store Manager during the specified timeframe as outlined in the learning plan.

+ Under the direction of the Store Manager, oversees the operation (front-end and pharmacy) of a Walgreen store.

+ Supports store operations by shadowing or assisting the Store Manager in leading store throughout the learning journey. Training & Personal Development

+ Complete rigorous, accelerated program including all certifications needed for the Store Manager role.

+ Attends and completes classroom learning, online training and on-the-job training. Fulfills assigned rotations and learning objectives by spending time in other stores in the area as assigned.

+ Follows individual development plans offered by District Manager. Participates in one-on-one conversations with Store Manager and District Manager to have continuous professional growth and demonstrates permanent assignment readiness and proficiency of learning topics with the Regional Vice President.

+ Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail, pharmacy, and management, seeking best practices.

+ Learns and actively implements compliance standard operational procedures (SOPs) across front-end and pharmacy. Gains knowledge of all computer and technology systems and software.

+ Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB certification, as required by state). Customer Experience

+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.

+ Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.

+ Supports Store Manager in observing customer service trends, analyzing customer feedback, creating awareness to the business, and improving service metrics. Operations

+ Shadows Store Manager, gains experience, performs and demonstrates proficiency supervising the To view full details and how to apply, please login or create a Job Seeker account