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Retail Store Manager / Supervisor
Hailey, ID
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at Natural Grocers in Hailey, Idaho, United States

Vitamin Manager

Job Description

at Natural Grocers in Hailey, Idaho, United States Job Description Salary Range USD $22.00/Hr. - USD $22.00/Hr. Overview Job in a Nutshell The Vitamin Manager is responsible for the successful operation and profitability of the vitamin department as well as training, directing and monitoring all department staff. Department Managers are responsible for the success of their own department and are required to fulfill the duties of the Manager on Duty ( MOD ) on a scheduled basis. Responsibilities Main Ingredients

+ Providing World Class Customer Service as a number one priority.

+ Exemplifying integrity, responsibility, and excellence and adhering to all policies.

+ Creating an inviting, full and shopable department.

+ Ordering for the vitamin department and maintaining accurate inventory levels.

+ Managing margin, COGs and overall department profitability including minimizing shrink and maximizing effective purchasing.

+ Ensuring all in-stock products/conditions meet company standards.

+ Offering and following up on special orders.

+ Merchandising shelves, endcaps and dynamic displays.

+ Managing and participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock.

+ Training and monitoring department personnel including assigning and following up on tasks.

+ Working with other department managers to cross-train staff to accomplish all needed tasks.

+ Conducting active and passive demos.

+ Supervising the Nutritional Health Coach ( NHC ) when the NHC is performing vitamin aisle duties.

+ Assisting in interviewing and hiring for department needs.

+ Working with the store manager to address performance and/or disciplinary issues within the department.

+ Opening and closing of store, including DSR and the closing cash process.

+ Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks.

+ Maintaining the safety and security of customers and employees.

+ O ccasionally managing business disruptions to daily business such as loiterers, solicitation, emergency weather situations, bathroom misuse.

+ Answering customer questions per company standards and policies, including the use of Structure/Function statements and/or statements of nutritional support.

+ Continually increasing product knowledge.

+ Using SAP and inventory management software, running and analyzing reports on BEx, emailing and utilizing o To view full details and how to apply, please login or create a Job Seeker account

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