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Assistant Store Manager
Job Description
Assistant Store Manager at Wulf Gaming Assistant Store Manager at Wulf Gaming in Hudsonville, Michigan Posted in 8 days ago.
Type:
full-time
Core ResponsibilitiesStore Operations & Leadership:
Assist the Store Manager with opening/closing procedures, inventory management, point-of-sale (POS) operations, and maintaining a clean, secure, and welcoming retail floor.
TCG Inventory & Pricing:
Oversee singles intake, grading, pricing, and buy/sell/trade evaluations using market data (TCGplayer, etc.). Maintain organized inventory across sealed product and single cards.
Event Coordination:
Help plan, schedule, and run in-store events, pre-releases, weekly tournaments (such as Commander nights or weekly locals), and special release days. Act as a head judge or tournament organizer when needed.
Customer Engagement & Community Building:
Foster a welcoming, inclusive environment for players and collectors of all skill levels. Provide expert recommendations on card sets, deck-building, and accessories.
E-Commerce & Fulfillment:
Support online order fulfillment, platform management, and accurate cataloging of singles and sealed inventory for local pickup and shipping.
Staff Mentorship:
Lead by example on the sales floor, guiding staff on product knowledge, customer service standards, and efficient card-sorting workflows.
Qualifications & RequirementsDeep TCG Expertise:
Comprehensive, firsthand knowledge of major trading card games (
Magic:
The Gathering, Pokmon, One Piece, Lorcana), including meta awareness, product lineups, and community culture.
Retail Experience:
1 to 2 years of experience in retail, customer service, or store managementhobby game store experience is a massive plus.
Card Evaluation Skills:
Proficiency in rapidly sorting, grading condition (Near Mint, Lightly Played, etc.), and pricing single cards accurately.
Strong Communication:
Excellent interpersonal and conflict-resolution skills to handle busy event environments, customer inquiries, and community moderation.
Technical Aptitude:
Comfortable with retail POS systems, and basic web applications.
Scheduling Flexibility:
Ability to work weekends, evenings, and major release-day events as required by a hobby retail schedule. recblid geunwo5lsw0fex9lrblfawmgwkusg2