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SD
Sprinkles Donut Shop
Bakery Floor Manager
Career Insights for Retail Operations Supervisor
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Based on Michigan data
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What they do
A Retail Operations Supervisor manages daily operations and activities for a retail company, often across multiple stores. Supervises staff, oversee projects and daily work activities. May have responsibility for managing supplies and materials, budgets or customer relations; may serve as liaison to senior management.
$49,428 / year median in Michigan
+4% projected growth
Job Description
Bakery Floor Manager Sprinkles Donut Shop - 3.1 Hudsonville, MI Job Details Full-time $20 - $24 an hour 1 day ago Benefits Paid training Paid time off Employee discount Qualifications Kitchen health and safety standards Staff supervision Microsoft Excel Microsoft Outlook Food service health code compliance Team supervision HACCP Certification Writing skills Workplace dispute resolution Talent development Team development HACCP Team training Kitchen staff training Leading team collaboration initiatives Managing kitchen staff Process improvement planning Team motivation (leadership skill) Cross-functional communication Communication with kitchen staff Team building Full Job Description Job Summary Bakery Manager is responsible for leading and setting an example for kitchen team members and motivating them to complete their job duties effectively. To train new team members and provide Team Members with daily objectives, develop and implement reward systems to motivate team member productivity and communicate with upper management to determine the best methods for meeting business goals. Floor managers are experts in every aspect of production, SQF, processes and procedures, capacity planning, recipes, and represent the Sprinkles Core Values. Key Responsibilities Evaluate and justify equipment and supply needs. Implement new product development with the Bakery Operations Manager and CEO. Oversea work schedules to ensure proper staffing levels relative to current and projected business trends; monitor utilization of personnel and workflow to maximize productivity and achieve labor costs. Drive a collaborative department culture of creating winning experiences for team members. Enforce and develop organizational policies, procedures, and quality service standards. Hire, train, and develop team members to meet accepted standards and departmental objectives. Ensure team members are properly oriented to the organization as required by company policies and procedures. Coordinate with facility maintenance team to repair and maintain equipment. Ensure all job injuries are reported and investigated in a timely manner. Maintain department records. Promote winning experiences by addressing and resolving complaints, concerns, or special needs. Required Qualifications and Skills Excellent management and supervisory skills. Analytical problem-solving skills with impeccable attention to detail. Complete an HACCP training course and be proficient in your understanding and proficiency in the implementation and maintenance of the Food Safety Plan for Sprinkles Donut Shop, Central Kitchen. Be proficient in your understanding and proficiency in the SQF Food Safety Code relevant to Central Kitchen's scope of certification. Be able to lead team in the implementation and maintenance of the SQF Food Safety Code. Ability to drive process improvement. Ability to develop team members to meet accepted standards and departmental objectives. Ability to foster an environment that nurtures collaboration, teamwork, and respect. Ability to rapidly prioritize a variety of tasks and take appropriate action. Excellent oral and written communication skills. Ability to exercise diplomacy when dealing with people in sensitive situations. Ability to win confidence and gain respect through consistent demonstrations of personal courtesy, tact, and timely responsiveness both with team members and guests. Ability to act quickly and intelligently in emergency situations. Strong leadership skills and ability to work independently or as a team when required. Ability to demonstrate initiative, including being proactive and resourceful, working independently with minimum supervision. Ability to communicate clearly and concisely both orally and in writing for the purpose of obtaining and disseminating information, problem-solving and conflict resolution. Proficiency in Microsoft Office (Outlook, Excel). Benefits Employee discount Health insurance Paid time off Paid training