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Retail Store Manager / Supervisor
Suquamish, WA

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SUQUAMISH INDIAN TRIBE

GIFT SHOP COORDINATOR

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Job Description

Position Summary:
The Gift Shop Coordinator is responsible for the overall operation, presentation, and success of the Suquamish Museum gift shop. This includes planning and executing product selection, managing consignment relationships, leading promotional strategies, and maintaining an inviting retail environment that reflects the cultural values of the Suquamish Tribe. The position also plays a key role in inventory management, staff coordination, and reporting—all while upholding a visitor-centered approach that enhances the Museum experience.
Duties and Responsibilities:
Oversee daily store presentation, ensuring display cases, counters, and merchandising remain clean, cohesive, and guest-ready Develop and maintain store operation guides, including inventory input, display standards, and product handling Manage monthly consignment reporting Build and implement monthly artist outreach for consignment Create and lead monthly store promotions Coordinate store purchasing with the Marketing & Sales Coordinator Coordinate inventory new product processing, quarterly counting, and post-inventory reconciliation Generate a monthly store report with sales data, trends, top-selling items, and stock concerns Analyze customer feedback to improve displays, product choices, and visitor engagement in alignment with cultural values.
Knowledge, Skills and Abilities:
Strong understanding of retail display principles and customer service best practices. Demonstrated organizational and time management skills, especially in managing overlapping responsibilities. Proficiency in Square (or similar POS system), Microsoft Office Suite, and digital inventory systems. Comfortable coordinating multiple team members, setting expectations, and working collaboratively across departments. Strong written and verbal communication skills; ability to draft professional emails, reports, and internal procedures. Initiative and creativity in developing store promotions, product ideas, and guest engagement strategies. Ability to work independently and exercise sound judgment in high-traffic or time-sensitive situations. Understanding of Suquamish culture and values, and ability to present cultural products respectfully and knowledgeably.
Position Summary:
The Gift Shop Coordinator is responsible for the overall operation, presentation, and success of the Suquamish Museum gift shop. This includes planning and executing product selection, managing consignment relationships, leading promotional strategies, and maintaining an inviting retail environment that reflects the cultural values of the Suquamish Tribe. The position also plays a key role in inventory management, staff coordination, and reporting—all while upholding a visitor-centered approach that enhances the Museum experience.
Duties and Responsibilities:
Oversee daily store presentation, ensuring display cases, counters, and merchandising remain clean, cohesive, and guest-ready Develop and maintain store operation guides, including inventory input, display standards, and product handling Manage monthly consignment reporting Build and implement monthly artist outreach for consignment Create and lead monthly store promotions Coordinate store purchasing with the Marketing & Sales Coordinator Coordinate inventory new product processing, quarterly counting, and post-inventory reconciliation Generate a monthly store report with sales data, trends, top-selling items, and stock concerns Analyze customer feedback to improve displays, product choices, and visitor engagement in alignment with cultural values.
Knowledge, Skills and Abilities:
Strong understanding of retail display principles and customer service best practices. Demonstrated organizational and time management skills, especially in managing overlapping responsibilities. Proficiency in Square (or similar POS system), Microsoft Office Suite, and digital inventory systems. Comfortable coordinating multiple team members, setting expectations, and working collaboratively across departments. Strong written and verbal communication skills; ability to draft professional emails, reports, and internal procedures. Initiative and creativity in developing store promotions, product ideas, and guest engagement strategies. Ability to work independently and exercise sound judgment in high-traffic or time-sensitive situations. Understanding of Suquamish culture and values, and ability to present cultural products respectfully and knowledgeably.
Supervisory Responsibilities:
None Interpersonal contacts: Extensive contact and communication with Tribal Council, Cultural Co-operative Committee members, Suquamish Tribal Members, and staff of the Suquamish Tribe. May require coordination and communication with other Tribal, state, and federal programs for the purpose of event planning.
Job Conditions:
The work environment involves everyday risks or discomforts, which require normal safety precautions typical of such places as offices, meeting, and training rooms. Must be able to solve problems creatively and effectively in a fast-paced work setting. The office setting, which would have appropriate lighting and heat, adequate ventilation, and equipment necessary to the position. The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. While performing the duties of this job, the employee must be able to sit, stand, walk, speak, hear, use hands, fingers, reach with hands and fingers; bend, stoop, twist, lift objects of at least forty pounds; use stairs; move quickly one from space to another; spend extended time outdoors in a variety of weather conditions; visual ability requires reading, distance, computer, and color vision. Talking and hearing are essential to communicate. At times there may be prolonged periods of sitting, keyboarding, and reading.
Requirements:
Federal, State, Tribal Background check Valid Washington State Driver's License Pre-Employment Drug Testing Native American Tribal & Indian Preferences Random Drug Testing Suquamish Tribe Vaccine Requirements
DISCLAIMER
This job description in no way implies that these are the only duties to be performed by the incumbent. At all times, the employee will be required to follow any instruction and to perform any other duties within this or a lower job level upon the request of the supervisor. At times employees may also be required to perform higher level duties and may need to receive additional instruction and/or increased supervision to accomplish these higher-level duties. 3+ years of retail, merchandising, or store coordination experience preferred; or equivalent combination of customer service, retail operations, and inventory management experience.

Benefits

  • Dental Insurance