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Entry Level AT&T Assistant SoCal Consulting Group Cerritos, CA Job Details Full-time $3,800 - $6,800 a month 1 hour ago Qualifications High school diploma or GED Full Job Description Join our sales and business consulting firm as an Entry Level AT&T Assistant and become the benchmark for excellence. The Entry Level AT&T Assistant will not just represent AT&T, you will embody it, ensuring your performance is the new standard against which all others are measured. As an Entry Level AT&T Assistant, you will accept the mandate for operational supremacy. Through our proprietary training, the Entry Level AT&T Assistant will learn to wield AT&T Fiber and Wireless with unmatched expertise, rule over the CRM, and command collaborative missions to eradicate service delays, ensuring AT&T's total victory. Why the Entry Level AT&T Assistant Role Matters You don't just process orders; you fortify decisions. The Entry Level AT&T Assistant's expertise and assurance build a firewall of confidence, ensuring customers feel bulletproof in their choice, protected from doubt and second-guessing. Day-to-Day Duties of the Entry Level AT&T Assistant Educate customers on AT&T fiber and wireless plans, device features, and bundled service benefits using approved campaign materials and digital tools. Assist with account setup, document verification, and service activation through CRM platforms to ensure smooth onboarding. Monitor customer interactions, service milestones, and feedback to support campaign reporting and performance tracking. Coordinate with internal AT&T teams to resolve service delays and maintain timely delivery across wireless activations. Maintain accurate CRM records to support forecasting, retention efforts, and customer satisfaction metrics. Share customer insights and engagement trends to help refine outreach strategies and improve fiber and wireless service delivery. What We're Looking For in an Entry Level AT&T Assistant High school diploma or GED required; coursework in communications, marketing, or business is a plus. Experience in customer engagement, sales support, or account coordination, preferably in telecom, wireless, or subscription-based services. Strong communication and problem-solving skills, with the ability to guide customers through wireless plan selection, device setup, and service activation. Proficient in CRM systems, with a focus on tracking engagement data, campaign performance, and service resolution timelines. Available during business hours and scheduled campaign activations, with flexibility to support outreach efforts and ensure service alignment across AT&T wireless initiatives.

Job Type:

Full-time Pay:

$3,800.00 - $6,800.00 per month

Work Location:

In person