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Now viewing: Client Experience Assistant
NG
Northvale Group
Client Experience Assistant
Job Description
Hollis Point Solutions is expanding its Mission Hills sales team and seeking a Client Experience Assistant who thrives on making connections. In a landscape reshaped by one of the industry's most significant partnerships, Frontier now stands taller than ever, bringing world-class internet and TV services to clients eager for something better. As a Client Experience Assistant, you'll be trained to offer something that makes a difference and that changes everything. Frontier's fiber speeds, premium TV packages, and exclusive benefits from the Verizon merger give our Client Experience Assistant a story worth telling. This is sales that challenge, sales that develop, and sales that deliver. If you're ready to start, we're ready to invest. Core Functions of the Client Experience Assistant Introduce clients personally to Frontier internet and TV solutions by creating informative, relationship-driven sales experiences that build confidence and trust. Assess each client's usage, entertainment preferences, and internet usage to recommend personalized service packages. Present Frontier service options, promotional offers, and package benefits through engaging sales discussions that simplify purchasing decisions. Assist clients with account setup, service enrollments, and package selections, ensuring accuracy and attention to detail. Foster client loyalty by providing knowledgeable guidance, timely follow-up, and solution-oriented sales support throughout the enrollment journey. Drive sales performance by combining exceptional client service with thoughtful, solution-based recommendations. Preferred Skills for the Client Experience Assistant Goal‑driven professional with proven ability to meet daily performance targets. Skilled at highlighting the everyday benefits of services in persuasive ways. Detail‑oriented in tracking client data for personalized engagement. Confident in offering upgrades that enhance satisfaction and loyalty. A professional approach that consistently upholds the brand's reputation.