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Sales Assistant
Scotts Valley, CA
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Perfumer's Apprentice is a leading supplier of fragrance materials, serving independent perfumers and brands worldwide from our facility in Scotts Valley, California. Through our consumer brand Scent Trunk, we bring curated fragrance collections directly to customers. Our contract services division provides filling, boxing, and 3PL fulfillment for emerging fragrance brands. We're a small, fast-moving team where every role has real impact.
THE ROLE
We're looking for an organized, personable Sales Assistant to support our growing sales and business development operation. This role touches every part of the customer lifecycle — from first contact through ongoing account management — and works across our wholesale, contract services, and direct-to-consumer channels. You'll be the connective tissue between our clients, our internal team, and the systems that keep everything running. This is an on-site role based at our Scotts Valley, CA facility. It's an ideal first role for someone who is detail-oriented, a strong communicator, and genuinely curious about the fragrance industry. You don't need deep sales experience — you need initiative, follow-through, and the ability to keep a lot of plates spinning.
KEY RESPONSIBILITIES
NDAs & Agreement Management Coordinate NDA execution with new brands and partners, tracking status through to fully signed Maintain an organized system for all active agreements and their expiration dates Flag upcoming renewals and expirations to the sales lead Meeting Coordination & Brand Follow-Up Schedule meetings with prospective and existing brand partners on behalf of the sales team Prepare meeting briefs with relevant account history, notes, and open items Send follow-up emails after meetings, capturing action items and next steps Maintain a follow-up cadence so no conversation goes cold Store Account Management Proactively check in with retail stores that carry our products to assess needs Track reorder timing, stock levels, and seasonal opportunities Surface feedback and requests from store partners to the internal team Report on Faire orders and store volumes, flagging trends or issues Contract Preparation & Review Support Help prepare draft contracts (filling agreements, fulfillment agreements, NDAs) using established templates Route contracts through internal review and track redline status Coordinate contract reviews with clients, managing version control and timelines Maintain a contract tracker in Monday.com showing status of all active and pending agreements Client Schedule & Intelligence Tracking Reach out to clients regularly to stay current on their upcoming activity: Sales and promotions Holiday schedules and shutdowns New product releases and launch dates Events, pop-ups, and market appearances Share relevant client updates with the internal team via weekly summaries or Slack updates Influencer Program Support Assist with influencer outreach, seeding logistics, and packaging of influencer kits Track influencer shipments and follow up on content deliverables Help maintain the influencer contact list and engagement records Contract Services Outreach Reach out to existing and prospective customers about filling, boxing, and fulfillment services Qualify interest and hand off warm leads to the contract services team Track outreach activity and responses in Monday.com Events Support (Online & In-Person) Help plan and execute events including trade shows, launch parties, pop-ups, and online events Coordinate logistics: booth setup, materials, travel, shipping, staffing Support day-of execution and post-event follow-up Store Orders & Faire Reporting Process and enter wholesale store orders accurately and promptly Pull regular reports on Faire orders and store-level sales volume Identify reorder opportunities and flag accounts that may need attention Partnership Support Assist with outreach and coordination for brand partnerships and collaborations Research potential partnership opportunities and prepare introductory materials Track partnership conversations and deliverables
QUALIFICATIONS
Required Strong organizational skills and attention to detail Excellent written and verbal communication Comfort managing multiple priorities and deadlines simultaneously Proficiency with Google Workspace (Docs, Sheets, Gmail, Calendar) and Monday.com Professional, friendly demeanor in client-facing communication Self-starter mentality — you see what needs doing and do it Preferred (Not Required) Interest in or familiarity with the fragrance, beauty, or CPG industry Experience with Monday.com or similar project management / CRM platforms Familiarity with Faire, Shopify, or wholesale order platforms Experience coordinating events or trade shows Basic understanding of NDAs and commercial agreements
WHAT YOU'LL LEARN
The fragrance industry from raw materials through finished product and retail Wholesale and DTC sales operations for a growing consumer brand Contract services and 3PL fulfillment operations How to manage client relationships across multiple channels Event planning and execution for industry trade shows Influencer marketing coordination and brand partnerships
Pay:
$25.53 - $30.75 per hour Expected hours: 40.0 per week
Benefits:
Dental insurance Employee discount Health insurance Paid time off Vision insurance